About us The Chancery Rosewood will welcome guests into a world of enriching experiences and unforgettable moments where they will feel inspired and elevated from the everyday. We will inject new energy into London's scene where our associates will be the centre of our success. Opening in 2025. About Rosewood Rosewood Hotel Group is one of the world's leading global lifestyle and hospitality management groups. Our group's foundation is a commitment to "Relationship Hospitality" - a belief that true hospitality springs from the nurturing and building of strong and lasting relationships with fellow associates, guests, partners and the communities in which our hotels operate. By doing so, we strive to become the industry leader in delivering the true meaning of hospitality. About the Role The General Technician is responsible for ensuring the upkeep, repair, and smooth operation of facilities and equipment at The Chancery Rosewood. This role involves addressing day-to-day maintenance requests, performing routine inspections, and supporting other departments to enhance guest comfort and satisfaction. The role reports into the Engineering Supervisor. Perform general maintenance tasks across electrical, plumbing, air conditioning, carpentry and decorating with good knowledge of these areas. Inspect, troubleshoot, and repair minor issues to ensure all equipment and systems operate efficiently. Conduct routine inspections and preventive maintenance to avoid potential problems. Ensure timely servicing of equipment such as HVAC systems, lighting, and appliances. Maintain accurate records of all maintenance tasks and inspections. Carry out Planned Preventative Maintenance activities in accordance with the company and departmental standards to all areas of the hotel. Protect the assets of the hotel and company, including any items of uniform and company tools issued. Provide a fast, professional and reactive response to breakdown calls of a guest request and emergencies. Participate within the operation of the emergency attendance call-out facility as required. Comply with all current relevant health and safety policies and procedures. Maintain effective communication both within the department and to other departments and ensure the relevant stakeholders are kept well informed of any challenges/queries that have arisen. To provide appropriate interaction with guests where the opportunity arises, in line with Rosewood Hotels and Resorts' service standards and brand values. Assist in the training and development of colleagues where required. About you A strong knowledge of hotel engineering systems and building maintenance procedures. A natural ability to troubleshoot, diagnose, and repair a wide range of technical issues. An ability to work independently and manage tasks efficiently during your shift, as well as being able to collaborate with others. A passionate, enthusiastic, self-motivated, hands-on individual self-associated with all things Engineering and hospitality. An 'eye for detail' and to consistently deliver outstanding performance and quality standards always.