IT Technical Engineer for an MSP company based in Maidenhead.
Salary: GBP35,000 to GBP40,000 experience-related. You will need to have the right to live and work in the UK and a full UK driving license (plus your own vehicle).
Job Role: Involves office work in Maidenhead and visiting client sites. Onsite work will include fault-finding and project work. The customers are based in and around the home countries.
Key Responsibilities:
* Technical experience with a strong understanding of Windows servers, Firewalls, and switches.
* Able to install and set up Windows servers and diagnose internet issues.
* Understanding of NAT and VLANs.
* Diligent and logical approach with strong problem-solving skills.
* Excellent customer-focused approach and commitment to service delivery.
* Ability to prioritize workload.
* Good interpersonal and communication skills, both verbal and written.
Must-Have Skills/Experience:
* In-depth knowledge of Windows technologies such as Windows Server 2012, RDS, and Windows 10/11.
* Active Directory and Group Policy administration.
* Hyper-V setup and administration.
* Microsoft 365 tenant setup and administration.
* SharePoint Online setup and administration.
* Strong networking capabilities (DNS, Routing, VLANs).
* Experience with Meraki/Draytek/Sophos firewalls.
Desirable Qualifications and Skills:
* Recognized qualifications by Microsoft, Cisco, HP.
* Previous MSP experience.
* Imparting technical knowledge to others and mentoring junior team members.
* Experience with MS Teams.
* VoIP knowledge, preferably Gamma Horizon.
* Knowledge of Cisco or HP switch and router infrastructure.
* Knowledge of scripting in PowerShell, batch files, or VBScripts.
* Network Security Technologies including IDS/IPS.
* Apple products and support.
* Knowledge of desktop imaging software/services.
Working Hours: Flexible start times, 8.30am-5pm or 9-5.30pm, 37.5 hours per week, with a one-hour unpaid lunch break. 24 days holiday p.a. plus bank holidays.
Company Benefits:
* Statutory Sick Pay, Maternity Pay, and Paternity Pay.
* Company Pension.
* Training & Development Programmes.
* Employee Assistance Programme.
* Rewards & Recognition Scheme.
* Buy Back Holiday Scheme (buy/sell back up to 4 additional days per year).
* Referral Bonus GBP500.
* Cycle to Work Scheme.
* On-site parking.
* Kitchen with tea/coffee/cold drinks/biscuits/fruit provided.
* Closed on Bank Holidays. Close early over Christmas, skeletal staff run the helpdesk based on a rota.
To apply, please email your CV. To find out more, call.
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