As a member of the People Services team, you will be the main point of contact for all General People Service inquiries. You will provide efficient support to CSH employees, managers, and HR colleagues in resolving queries. Additionally, you will support the People Service Advisor with managing and delivering monthly compliance reports.
Please note we do NOT offer UKVI sponsorship; all applicants require the right to work in the UK.
Main duties of the job
* HR Enquiries: Serve as a primary point of contact for general HR queries via email, phone, and in person, escalating complex issues as needed.
* Recruitment Support: Support the People Services Team Lead and the People Services Advisor in the full-cycle recruitment processes for all staff groups, adhering to established procedures.
* Interview Coordination: Support hiring managers in coordinating interviews.
* Pre-Employment Checks: Carry out comprehensive pre-employment checks for successful candidates, including references, professional registration checks, occupational health clearance, identity and eligibility verification, and DBS checks, ensuring compliance with all relevant regulations.
* Recruitment/Retention Projects: Participate in ad-hoc projects aimed at improving recruitment and staff retention strategies.
About us
CSH Surrey is part of the NHS and is Surrey's largest and longest-established NHS community services provider, so our 1500+ employees receive NHS pay and pensions, and also the Fringe High-Cost Allowance of 5%.
Our staff enjoy excellent training and development opportunities, including the care certificate, apprenticeships, numeracy and literacy courses, access to the Nursing Associate programme, and a wide variety of management and leadership courses and programmes.
We CARE about our staff through our values of Compassion, Accountability, Respect, and Excellence. Our active employee council called The Voice elects employee representatives to ensure colleagues' voices are heard at Board level. CSH is a diverse organisation; if you are a passionate, person-focused individual, then apply to join CSH Surrey today!
We welcome candidates from all backgrounds who meet the essential criteria of the job you are applying for, and if you require any reasonable adjustments, please contact the named individual for this advert or our recruitment team.
Job responsibilities
* Assist People Services Advisor and People Services Team Lead with the recruitment of all staff groups in accordance with agreed recruitment procedures.
* Act as a point of contact for recruitment and general HR enquiries via email, phone, and in person, referring to senior colleagues where appropriate.
* Undertake e-filing of personnel records which may include sensitive and confidential documents.
* Invite applicants to interview, set up, complete and issue interview panel packs, etc.
* Assist in administering all pre-recruitment checks for under-offer candidates within agreed procedures, timeframes, and standards, seeking direction where necessary. This will include:
o Ensuring that satisfactory references have been obtained.
o Verifying professional registration where applicable.
o Obtaining occupational health clearance.
o Verifying identity.
o Checking eligibility to work in the UK.
o Carrying out DBS checks.
* Undertake ad hoc projects in relation to the recruitment/retention of staff.
* Liaise with HR colleagues, managers, staff, and Payroll services to ensure the effective resolution of payroll and other queries.
* Act in ways that support equality and diversity and the rights of individuals, ensuring own practice is in accordance with trust policies. Identify and act when own or others' actions undermine equality and diversity.
Person Specification
Qualifications
* Educated to GCSE or equivalent in Math and English.
£24,873 a year, includes 5% High Cost Allowance (Pro rata).
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