Job Title: Senior IT Analyst
Location: Bury St Edmunds
Salary: £35,000 - £40,000 per annum
Cooper Lomaz have partnered exclusively with a business based in Bury St Edmunds to source an experienced Senior IT Analyst. This position will see you work closely with their clinical team, providing 1st - 2nd line support to their systems, and working with 3rd party vendors to resolve tickets in a timely manner.
Role Overview:
You will be forming part of a team leading projects related to clinical systems and provide direct support during the project rollouts. You will form a key part of the IT applications, with a focus on continuous improvement and development of the capabilities.
Role Responsibilities:
1. Provide 1st and 2nd line support relating to the businesses clinical systems (SystmOne, EMIS etc).
2. Form part of a projects team, providing hands-on support, especially during deployments.
3. Work with the wider IT team to ensure the continuous improvement of the systems, and aid in the development of the systems.
4. Provide configuration support, and assist with change and testing on applications when needed.
Skills:
1. You will need to have experience providing support and administration to clinical systems such as SystmOne, EMIS etc.
2. You will have experience providing 1st and 2nd line support.
3. You will have a background working with key business stakeholders.
4. A proven background in working to SLAs, and able to think outside of the box to resolve technical faults.
5. It is desirable to have a certification in ITIL.
Salary & Benefits:
This position is available on a fully remote basis, however, you must be within a commutable distance of Bury St Edmunds. The salary range is between £35,000 - £40,000 per annum. Additional benefits include sick pay and 25 days holiday, plus bank holidays.
Interested in this role? - Apply Now
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