Do you love Weddings? I am looking for a talented Duty / Events Manager for a Beautiful Boutique Hotel The Company My client is a luxury Boutique hotel on the outskirts of Cardiff looking for an eager Duty /Function Manager, the location is fantastic, beautiful Wedding venue, and award winning Restaurant. The Hotel boasts extensive events & weddings packages, able to accommodate large numbers but equally private dining in beautiful surroundings. Benefits Independent employer not branded Beautiful well known Wedding Venue Competitive Salary & Bonus related targets available Part of a family orientated management team The Job Working as part of the Food & Beverage Management Team, you will contribute to the general running of the C&B operation by implementing the standards in the F&B outlets. Being able to rotate your time between weddings, and general F&B Management then adjust your customer service skills to the Wedding guests. Duties As Function / Duty Manager - assist with the management of staff rotas, utilising both permanent and occasional staff to ensure that optimum staffing levels and experience levels are achieved across the departments. Assist the department Managers in managing all events that take place on any busy given day. Ensure that all guests are being acknowledged and approached to the 5 star standard of service. Champion customer service throughout the departments, regularly reviewing departmental standards and demanding best practice from all staff. Assist in resolving all guest complaints in a professional manner, ensuring all queries are passed through to the F&B Manager in a swift and professional manner. To be fully knowledgeable and conversant with menus, wine lists, banqueting etiquette etc. Ensure that F&B standards comply with all current UK and EEC regulations with regard to the Weights and Measures Act and Trading Standards. Be responsible for Closing evenings / events & reconciliations Shift patterns 5pm 2am Closing or Duty Manager 10pm 2ams The Person Specification. The ideal Duty Manager / Function Manager would come from a Hotel / Wedding background, essential volume experience, maybe contract catering for large venues, or a high turnover branded organisation. The ability to multi task, and have a high time management skill is no:1on my clients specifications. Hotel or Restaurant background would be ideal, one with multi faceted outlets. Previous employment history as a Duty Manager in a Hotel environment would be preferable. Own transport is essential for this position as public transport is not available How to Apply Through the website. Do you love Weddings ? If this sounds like your next new challenge, then please contact us today for an immediate interview. Time4 Recruitment is acting as an employment agency in relation to this vacancy. Proof of eligibility to work in the UK is required for this vacancy. AMRT1_UKCT