Housing Solutions Officer
Havering, London
Temporary
Full Time - Hybrid
We are seeking a dedicated and skilled Housing Solutions Officer to join a team based in Havering on a full-time temporary ongoing basis. The Housing Solutions Officer will be responsible for providing advice, assistance, and support to individuals and families seeking housing solutions, and actively working to reduce homelessness in the community. This role requires in-depth knowledge of housing legislation, and welfare benefits. This is a specialist role that works closely with homelessness, and officers work in a wide range of situations.
Requirements
Previous experience working in a similar role, preferably within housing options, homelessness prevention, or social housing
Knowledge of housing legislation, policies, and procedures, including the Homelessness Reduction Act, and the Welfare Reform Act
Previous experience interviewing applicants, and provide appropriate solutions
Excellent communication skills, both verbal and written, with the ability to communicate complex information in a clear and accessible manner
Good organizational skills, with the ability to prioritize tasks, manage workload efficiently, and meet deadlines
Experience providing an effective service to members of the publicRole Expectations
Interview applicants in housing need and complete enquiries under the Housing Reduction Act 2017 to determine whether a statutory duty is owed to the applicant and provide ...