Carbon60 are currently looking for a Customer Operations Advisor to join a client of ours based in Hereford. Our client is based on the Heineken site. We are looking for someone to join their team on a 12 week temp to perm basis.
This position is working Monday - Friday 08:30am - 17:00pm.
Main duties & responsibilities:
Ensure the stock management system has run overnight, then using those details to:
Place Stock orders.
Order products and working with the team to support.
Deal with suppliers and customer queries.
Perpetual inventory management
Able to use own initiative to actively support the team and customer as required
Able to prioritise workload on-site to ensure and efficient service to the customer, balancing follow-up tasks and new orders as applicable
Support the team on-site in generating conversations with the customer for business development / 'future work' opportunities for the team on-site
Adopt a customer-centric approach to your decision-making processes
Some manual handling of stock will be required within health and safety standards, trollies will be provided also
For those with an active driving licence, a company vehicle can be provided to enable local collections of stock and for travel to any applicable training courses.
Essential skills / experience / qualifications:
Work inventory Management experience - able to place and expedite orders using web-based systems, communicating effectively with customer and suppliers...