Gap Personnel (operating as an employment business) are currently recruiting a Customer Service Advisor for our client in Telford, Shropshire. The role is a permanent role for an experienced Customer Service Advisor Hours of work: Monday - Friday 9am - 5pm Pay £26,000 - £27,000 per annum dependent on experience Description and key responsibilities as a Customer Service Advisor: You will be responsible for the delivery of excellent customer service to customers Working closely with the solutions teams to support customers Working via phone and email Handle all enquiries received Working proficiently to provide quotes Process and monitor customer orders Dealing with complaints professionally and escalating where necessary Qualifications and skills required as a Customer Service Advisor: Excellent customer service skills Self motivator High levels of accuracy Excellent levels of spoken and written English What we give you: Continuous recruitment support Guidance on CV and interview skills If you are interested in applying for this vacancy of a Customer Service Advisor please apply now If this role is permanent, gap personnel is operating as the employment agency. If this job is a temporary role, gap personnel is operating as the employment business. gap personnel is committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy