Here at Fire Safe Services, were seeking for an experienced Administrator to join our team based in Bromsgrove. This is a position for a driven and confident office administrator, to join a successful and rapidly growing fire and security service-based Company, based in Bromsgrove. What we offer: Were looking to offer a salary of up to £24,500 for this role and are open to candidates of various levels. In addition, we offer 25 days bank holidays per annum, birthday off and the opportunity to buy or sell holiday days and company pension. Key areas of responsibility: Serve customers by taking incoming phone calls daily with a consistent professional approach to meeting their demands. You will be reading job reports, liaising with customers to book and confirm subcontractor projects and installation visits as well as liaising with the appropriate teams regarding anything within the department Deal with any queries or issues that arise from scheduled works and escalate to Management Monitoring the job cost to ensure profit / margin is accurate Experience required for the role: Ideally you will have previous experience of working in a similar role Strong IT skills and an ability to use CRM systems Ability to work in a fast paced, sometimes demanding environment Strong communication ability both written and verbal Do you see yourself reflected in the description above? If so, we encourage you to submit your application today. Uncertain whether your skills align perfectly? Don't hesitate to apply regardless; we value candidates with diverse skill sets and will carefully consider all applicants. Introducing our organisation: Fire Safe Services Ltd is a leading organisation widely recognised for its commitment to providing unparalleled safety and regulatory compliance services. With specialised divisions focusing on electrical, fire, and water services, we excel as an integrated provider. Trusted as compliance partners, we collaborate with clients in sectors such as Education, Health, Care Homes, Public Sector, Local Authority, Industry, Pharmaceutical, Hospitality, Leisure, Food & Beverage, Retail, and Media, to ensure risk reduction, safety improvement, and regulatory compliance.