Job Summary
Embrace Agile Working
We are seeking ambitious, proactive, and forward-thinking Paramedics, Nurses (Adult & Paediatric) to join our Clinical Assessment Service (CAS). In today's dynamic healthcare landscape, flexibility is key. We are excited to offer agile working options, allowing you to balance your personal and professional life effectively.
As an Agile Clinical Advisor (Validator), you will be a vital part of our team supporting our Emergency Operations Centres (EOCs). The role intercepts lower acuity and appropriate 999 calls to provide advice and arrange for appropriate care pathways. Our aim is to reduce ambulance demand and Emergency Department admissions safely. You will be an integral part of our team in developing a multi-disciplinary approach to 999 services.
We will offer a variety of contract types including full or part-time positions and remote working.
Main Duties of the Job
Main Responsibilities
* Clinical accountability for patients calling 999.
* Work as an autonomous practitioner to provide high quality complex clinical triage.
* Provide appropriate emergency response or referral to an alternative care pathway safely using knowledge, skills, critical thinking, and professional judgement supported by clinical assessment software.
* Collaborate with a multi-disciplinary team to reduce ambulance demand and A&E admissions.
* Maintain high standards of clinical triage.
* Collaborate with external agencies to achieve successful outcomes.
Essential Criteria
* 2 years post-registration experience in a clinical environment
* Experience in A&E, Medical, or Primary Care settings
* Demonstrable experience in telephone triage
* Previous experience in making autonomous clinical decisions.
* Able to deal effectively with highly distressed callers
* High level of IT and telephony proficiency
* Ability to utilise critical analysis skills demonstrating knowledge of differential diagnosis during assessment.
* Demonstrable commitment to continual professional development
* Recognise the importance of audit, evaluation, and Clinical Governance.
About Us
You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east. At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire. We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties. We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria. We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.
Date Posted: 03 February 2025
Pay Scheme: Agenda for change
Band: Band 6
Salary: £37,338 to £44,962 a year per annum + Incentives
Contract: Permanent
Working Pattern: Full-time, Part-time, Home or remote working
Reference Number: 247-EOC-RCA(Agile)-0225
Job Locations: Remote Working, CM1 7WS
Job Description
Job Responsibilities
For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails. Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer. If full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.
How to Apply
1. Read the advert and the Job Description and Person Specification (attached)
2. Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.
3. Complete the online application and upload your statement. Please note, CVs are not accepted.
Person Specification
Qualifications Essential
* Currently has Nursing registration with NMC or Paramedic registration with HCPC AND 2 years post registration experience in a clinical environment.
* Experience in the field of A&E, Medical or Primary Care setting
* Previous experience in telephone triage.
Able to Handle Stress Essential
* Able to deal effectively with highly distressed callers.
Personal Skills Essential
* High level of I.T and telephony dexterity
* Ability to utilise critical analysis skills demonstrating knowledge of differential diagnosis during assessment
* Experience of audit, evaluation and Clinical Governance.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website.
Employer Details
Employer Name: East of England Ambulance Service
Address: Remote Working, CM1 7WS
Employer's Website: https://www.eastamb.nhs.uk
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