Job Description
TPS Parts Sales Executive
Who are TPS?
TPS provides independent garages and bodyshops with high-quality Genuine Parts and products needed to service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group, which includes Audi, SEAT, ŠKODA, Volkswagen passenger cars, and Commercial Vehicles. With a 1,500-strong national workforce, TPS creates a motivating and inclusive workplace where employees are recognized and encouraged in their learning and development journey.
Launched in 2006, TPS operates on an Agency Model, allowing Centres to stock and sell on behalf of Volkswagen Group UK. TPS has experienced rapid growth both financially and in the number of Centres nationwide.
What will you be doing?
As a Parts Sales Executive, you will work with the Sales Manager and team to achieve the business plan and sales objectives of the Centre:
* Achieve personal KPIs and revenue objectives with target customers.
* Accurately identify parts to meet customer sales requirements.
* Utilize product promotions effectively to achieve specific targets.
* Identify and leverage potential sales opportunities within the customer base.
* Maintain product knowledge and awareness of competitor activity.
* Build strong relationships with customers through regular contact via phone and face-to-face visits.
* Provide high-level service to customers by understanding their requirements, responding to requests, progressing orders, and providing expert advice.
* Communicate timely updates to customers regarding their credit status.
* Assist and support the TPS Centre team to ensure good working relationships and excellent customer service delivery.
* Collaborate with the Sales Manager and others to achieve sales targets.
* Handle incoming calls and customer inquiries within KPIs, using the approved greeting.
* Ensure accurate use of all systems to search and order parts.
* Complete all required documentation accurately and promptly.
* Handle cash and credit card transactions according to TPS Guidelines in the Operations Manual.
Required Skills
What are we looking for?
* A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment.
* Confident communicator with experience in fast-paced and/or telesales environments.
* Passion for providing a great customer service experience.
* Excellent verbal and written communication skills, with the ability to build strong relationships with key stakeholders.
* A team player with the drive to achieve individual and sales targets on a weekly and monthly basis.
* Excellent attention to detail and accurate record-keeping.
* IT literate, preferably with a good working knowledge of MS Excel.
* A passion for the automotive industry.
About The Company
What we can offer you:
At TPS, we aim to provide a genuine platform for you to excel and achieve your career objectives. We are committed to attracting and developing our people, taking pride in the Learning and Development pathways provided by Volkswagen Group for personal growth and career success. We retain our employees by offering a motivating and inclusive workplace where talent is recognized and rewarded. We promote Inclusion for All, believing that diversity plays a crucial role in our business's success.
Please note we can only accept applications from candidates who are eligible to work in the UK without Sponsorship. Verification of your Right to Work in the UK should be included with your application.
MSXI is working on behalf of TPS, part of the Volkswagen Group.
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