Job Description - Property Sales Progression Manager (241829)
Position: Property Sales Progression Manager
Location: Hybrid working from our office at Liverpool Street, London (or Newcastle Upon Tyne) and from home, covering our South of England property portfolio
Hours: Full Time (37.5 hours per week)
Term: Fixed Term – 12 months
Salary: c£45,000 - £50,000 per annum (depending on experience)
About the Role:
We have a fantastic opportunity for an experienced Sales Progression Manager to join our national Statutory Sales team, which is responsible for affordable home ownership resales, retirement resales, staircasing, lease extensions, remortgages, and transfers of equity. In this role, you'll apply your expertise in Right to Buy and Right to Acquire to help drive our team towards achieving our home ownership sales objectives. You’ll play a pivotal role in ensuring a smooth and positive experience as our customers look to buy the homes they rent with us.
Typical Responsibilities:
* Maximising sales performance of our Right to Buy, Right to Acquire and Deposit Builder sales, ensuring the team are proactive on sales conversions to exceed targets.
* Driving all activity and sales performance, ensuring our customer journeys are informed, positive and proactive.
* Prioritising and managing a large and varied workload to meet performance targets and statute deadlines.
* Coaching your team to ensure exceptional quality of service, customer satisfaction, reduce sales periods and drive service improvements.
Required Qualifications:
* A strong property sales background, with expert knowledge and experience in Right to Buy and Right to Acquire.
* A proven people manager who is resilient and determined.
* Great interpersonal skills, proactive and positive in engaging with customers.
* Analytical skills to bring creative solutions and new ways of working.
* A great knowledge of the property market and relevant housing legislation.
* Previous experience using Sales Force/CRM is advantageous but training will be provided.
Additional Information:
Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role.
What's in it for you?
* 34 days leave (includes bank holidays and a “me day” to use whenever you fancy) increasing to 39, with the option to buy 5 more, and time off for volunteering.
* Health cash plan saving you from £1140 per annum for dental, optical, prescriptions, and alternative therapies.
* Over 800 high street discounts on groceries, holidays, and days out.
* Generous pension scheme with life insurance of 3x salary.
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