Rethink Mental Illness are seeking an experienced and passionate Registered Manager to join and lead the team at our Sheffield Crisis House Service. Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. JOIN THE TEAM The Sheffield Crisis House offers short-term support for adults (18) experiencing acute mental health crises. With 6 beds and communal spaces like a kitchen, lounge, and garden, the service is staffed 24/7 in partnership with Sheffield Health and Social Care. Individuals receive emotional support, guidance, and help re-engaging with coping strategies and daily activities. All support is person-centred, focusing on improving safety and wellbeing. How you will make a difference as a Registered Manager: Personalised Service Delivery : Ensure safe, personalised services through assessment, person-centred planning, and regular outcome-focused reviews. Support Planning : Develop aspirational support plans for residents. Safety Systems : Implement safe systems of work, including personal safety and lone working, complying with Rethink Mental Illness’ safety policies. Information Quality : Improve the quality of information recorded on Rethink Information System (RIS) and support staff in its use. Incident Management : Manage incidents and accidents effectively, adhering to policies and regulatory notifications. Complaints Management : Enhance service user experience by developing an effective complaints management culture. Safeguarding Lead : Lead safeguarding practices, ensuring effective reporting and professional relationships with the safeguarding team. Staff Management : Provide effective line management, handling conduct, performance, and attendance issues. Recruitment : Recruiting skilled staff, managing the recruitment process in line with policies and Equality legislation. Essential Skills and Experience Required: Qualifications : Achieved or working towards Level 5 Diploma in Leadership in Health & Social Care or equivalent. Experience : At least 2 years of relevant experience in an operational management capacity in a health/social care setting. Knowledge : Understanding of legal responsibilities and standards for CQC registered services, including person-centred service delivery. Supervision and Leadership : Experience in providing effective supervision, leadership, and management of staff. Direct Experience : Experience working directly with people with severe mental illness. Agency Work : Experience working within statutory agencies. Caring for our people. We offer a wide range of support. Some of our benefits include: PULSE – our recognition, rewards, wellbeing, and benefits platform. Providing access to thousands of discounts and benefits including cashback; reloadable cards; savings etc. As well as being able to thank colleagues and nominate them for awards. Wellbeing support: our Wellbeing hub gives physical, emotional, and mental health support. We also have an Employee Assistance Programme with access to appointments. Taking time for you: we work flexibly and have generous annual leave, starting at 25 rising to 30 days, plus bank holidays, as well as your birthday off. We also offer the opportunity to buy and sell annual leave. Planning for the future: We have a contributory pension scheme. Structured Corporate Induction: Onboarding you into the Charity supporting your wellbeing along the way. £300 when you introduce a Friend: receive up to £300 when you introduce a friend or family member. Who are we? We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.” It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us. Diversity, Equity, Inclusion Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status. Becoming a truly anti-racist organisation We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement. We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications. Please see further details on our website You can also follow us on Facebook / Twitter / Instagram and LinkedIn to find out more about the work we do If you have any questions about the position, please contact - recruitmentrethink.or g IND1 Our Charity Our work to achieve this is guided by seven core values: Commitment Equity Expertise Hope Openness Passion Understanding What do we value? Expertise We constantly use our expertise to provide practical and personal support for people who are severely affected by mental illness. Understanding People who are severely affected by mental illness are at the heart of everything we do in our organisation – our membership, our governance and our workforce. Equity We believe that in a world where discrimination and disadvantage exist, treating people with equity is critical to ensure justice and fairness for all. Openness We are open and transparent in all our work with beneficiaries, supporters, partners and the public to achieve change for people severely affected by mental illness. What will you receive? You will have plenty of opportunities to enhance your abilities with the opportunity to make a real difference every day. In addition, you will have excellent development opportunities including funded training, career development, and a range of e-learning courses. You will also receive: Employer funded pension Flexible working Life assurance Employee Assistance Programme Eyecare vouchers up to £55 towards the cost of new glasses or lenses Training opportunities e-learning courses & much more Annual leave 25 days rising to 30, plus bank holidays Rethink day 1 day’s additional leave (pro rata) on your Birthday PULSE Reward, Benefits and Recognition Platform Employee Assistance Programme Rethink day 1 day’s additional leave (pro rata) on your Birthday For the full list, see our website here. Our colleagues say “From the very start I was made to feel welcome and respected in my new team. In the short time I have been working with Rethink Mental Illness as a service administrator I have been able to contribute ideas and make meaningful change, and I appreciate that Rethink allows me to direct my own role development and help me build on the skills I want to work on.” “Working for Rethink Mental Illness is the most rewarding job I could ask for. As a Peer and Volunteer Co-ordinator I get to work with a huge variety of people, with a range of skills and support them to incorporate those skills into their volunteering roles. I am always looking for gaps that need filling and creating new and exciting opportunities that will benefit our service, mental health in the community, but most importantly the people giving up their time to help.” “I’ve previously worked in a large corporate environment, in the criminal justice sector and other charities. Without a shadow of a doubt, Rethink Mental Illness has been the best employer I’ve ever had. They care about their staff. Its great working with like-minded people and knowing that you are making a real difference to people’s lives.” “It feels very rewarding to be part of such a meaningful Organisation where everyone is valued and has the opportunity to make a difference”. Please be mindful that we may need to close adverts early if we receive a high volume of applications, we, therefore, encourage you to apply as soon as possible. Documents