Workshop Controller
Watford
Basic 36,000 up to 48,000 OTE + Uncapped
Monday - Friday 8am to 6pm, Saturdays on a rota
OC19275
We are looking for an experienced Workshop Controller to join our leading dealership. The successful candidate will be responsible for the overall running of the workshop, managing the day-to-day operations to ensure the highest levels of customer service are maintained. The successful candidate for this Workshop Controller vacancy will be proud to be a part of this fantastic company with career longevity and security.
Company Benefits:
Company Pension
Performance Bonus
Company Benefits Scheme
Long Service Holiday Reward
Enhanced Maternity Policy
Share Save Options
Your Birthday Off
Workshop Controller Key Responsibilities:
1. Oversee day-to-day running of the workshop, ensuring all jobs are completed within time frames.
2. Ensure all work is carried out to highest quality standards and that customer requirements are met.
3. Monitor the performance of the team, providing guidance and support when needed.
4. Ensure that all health and safety regulations are adhered to.
5. Liaise with other departments to ensure the smooth running of the workshop.
6. Develop and implement strategies to improve performance and customer service.
7. Monitor the progress of all jobs and ensure that they are completed within the time frames.
8. Analyse customer feedback and identify areas for improvement.
9. Ensure that all members of the team are adequately trained.
10. Manage the budget of the workshop and ensure that it is kept within the allocated budget.
11. Liaise with suppliers and ensure that all parts are ordered and delivered in a timely manner.
12. Ensure that all vehicles are maintained in accordance with the manufacturer's guidelines.
Workshop Controller Skills and Requirements:
1. Proven experience in a similar role, preferably within a motor industry background.
2. Excellent communication and interpersonal skills.
3. Ability to manage a team and delegate tasks.
4. Good problem-solving and organisational skills.
5. A high level of attention to detail.
6. A good understanding of health and safety regulations.
7. Good IT skills.
8. A valid driving license.
Consultant: Yvonne Martin - Octane Recruitment
Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.
#J-18808-Ljbffr