Job summary This is a diverse role within a well-established, fast paced GP practice. The post holder will be responsible for the day-to-day supervision of reception and associated functions ensuring they are carried out in accordance with agreed procedures, protocols and timescales, reporting to the Practice Manager as necessary. Main duties of the job Facilitate effective communication and general assistance to the practice team and Practice Manager, and project a positive and friendly image to patients and other visitors, either in person or via the telephone. To undertake a variety of administrative duties to assist in the smooth running of the practice. Communicates complex information with all clinical and administrative staff and external agencies. Good standard of keyboard skills and continuous use of a VDU to input patient information into computer. Excellent interpersonal skills and telephone manner is essential. About us Meddygfa Taf is a semi-rural Medical Practice, currently serving a patient population of 7700. We have a strong educational ethos and are a training practice for GP registrars, medical and nursing students. Meddygfa Taf comprises of 6 GP Partners, 4 Practice Nurses, 2 Healthcare Assistants, Phlebotomist and a Pharmacy Technician. We have a reception/administration team comprising of 14 members of staff. Date posted 20 January 2025 Pay scheme Other Salary £14.53 an hour Contract Permanent Working pattern Full-time Reference number A5842-25-0000 Job locations Meddygfa Taf North Road Whitland Carmarthenshire SA32 0AU Job description Job responsibilities This is a diverse role within a well-established, fast paced GP practice. The post holder will be responsible for the day-to-day supervision of reception and associated functions ensuring they are carried out in accordance with agreed procedures, protocols and timescales, reporting to the Practice Manager as necessary. Facilitate effective communication and general assistance to the practice team and Practice Manager, and project a positive and friendly image to patients and other visitors, either in person or via the telephone. To undertake a variety of administrative duties to assist in the smooth running of the practice. Communicates complex information with all clinical and administrative staff and external agencies. Good standard of keyboard skills and continuous use of a VDU to input patient information into computer. Excellent interpersonal skills and telephone manner is essential. Job description Job responsibilities This is a diverse role within a well-established, fast paced GP practice. The post holder will be responsible for the day-to-day supervision of reception and associated functions ensuring they are carried out in accordance with agreed procedures, protocols and timescales, reporting to the Practice Manager as necessary. Facilitate effective communication and general assistance to the practice team and Practice Manager, and project a positive and friendly image to patients and other visitors, either in person or via the telephone. To undertake a variety of administrative duties to assist in the smooth running of the practice. Communicates complex information with all clinical and administrative staff and external agencies. Good standard of keyboard skills and continuous use of a VDU to input patient information into computer. Excellent interpersonal skills and telephone manner is essential. Person Specification Qualifications Essential NVQ level 3 in Administration or similar subject and/or equivalent experience of administration/office skills and knowledge Knowledge of Primary Care/NHS Familiar and competent with Microsoft IT packages, especially Work, Excel and PowerPoint. Familiar and confident using email and searching the internet. Excellent verbal and written communication skills Ability to work to meet deadlines Ability to prioritise Self-motivated and able to work without supervision Able to work as part of a team Good organisational skills Professional attitude Desirable ECDL or equivalent experience and or qualifications Previous experience with a medical practice/environment Medical systems e.g. VISION, DOCMAN Welsh Speaker Knowledge of Medical Terminology Person Specification Qualifications Essential NVQ level 3 in Administration or similar subject and/or equivalent experience of administration/office skills and knowledge Knowledge of Primary Care/NHS Familiar and competent with Microsoft IT packages, especially Work, Excel and PowerPoint. Familiar and confident using email and searching the internet. Excellent verbal and written communication skills Ability to work to meet deadlines Ability to prioritise Self-motivated and able to work without supervision Able to work as part of a team Good organisational skills Professional attitude Desirable ECDL or equivalent experience and or qualifications Previous experience with a medical practice/environment Medical systems e.g. VISION, DOCMAN Welsh Speaker Knowledge of Medical Terminology Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Dr B McNeil & Partners Address Meddygfa Taf North Road Whitland Carmarthenshire SA32 0AU Employer's website https://www.meddygfataf.wales.nhs.uk/ (Opens in a new tab)