H G Gladwell & Sons Ltd was established in 1912 and now manufactures and distributes a range of pet food and pet-related goods. These products are in bags or boxes, which weigh up to approximately 25 kg.
We are looking for a Van Driver to work across our Copdock and Bury St Edmunds stores. You will be delivering customer orders that cannot fit in their own vehicles. This is a new role in our Copdock branch, so it will take some time to build the service. When there are no deliveries, you will be expected to work in the branch alongside other staff.
Position reports into:
* Branch Manager
Job Purpose:
* To make deliveries using a transit van in an accurate and timely fashion to customers. A degree of manual handling is required.
* Support the store when there are no deliveries.
Key Responsibilities:
* Accurately process and deliver orders to our customers.
* Sustain and improve sales performance and customer satisfaction relating to the branch.
* Accurate collection of payment from customers, which may include handling cash.
* Be an ambassador for the company and promote good customer relations and service.
* Ensure all established procedures are adhered to.
* Establish and maintain effective working relationships and communicate verbally with co-workers, supervisors, and managers to optimize department performance.
* Maintain regular, consistent, and professional attendance, punctuality, personal appearance, and adherence to relevant Health and Safety procedures.
Duties include but are not exclusive:
* Processing paperwork accurately.
* Pre-start checks on the vehicles and reporting any faults.
* Maintain cleanliness of the vehicle.
* Communicating with other departments as necessary.
* When not on delivery, assist in the branches with:
o Performing selling and customer service activities competently.
o Maintenance of the hygiene of the branch.
o Stock control and replenishment of goods.
Skills:
* Clean driving licence and a good knowledge of local geography.
* Must be numerate and literate as you will be working from written instructions.
* Forklift truck experience would be an advantage.
* Must be flexible with regards to start times and days to cover holidays and training.
* Good communication skills are essential.
* Ability to work under your own initiative is important.
Job Type: Full-time
Pay: £8.73-£11.71 per hour
Expected hours: 40.00 per week
Schedule:
* Monday to Friday
Experience:
* Driving: 1 year (preferred)
Licence/Certification:
* Driving Licence (required)
Work Location: In person
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