We are inviting applications for the Relationship Officer for an international Bank for their new tie ups with VFS office at their Leicester Branch .
JOB ROLE
The Relationship Officer (RO) role has an objective of maximising income for the Bank by capturing the market potential presented by NRIs in the UK. The purpose of the role is to offer complete banking solutions, suitable as per the customer's requirements (both in the UK as well as in India). The role further exists to provide excellent customer service, which is the foundation for a happy customer.
JOB RESPONSIBILITY
1. Complying with extant regulatory guidelines while acquiring new customers. Uses various methods including but not limited to client referrals, internal networks, corporate relationships etc. to acquire new customers.
2. Meeting customers (including potential customers) at VFS offices, branches and/or any mutually convenient location with prior appointment, including customers' workplace or residence, as and when needed by the Bank.
3. Calling/meeting all mapped customers, as required by the Bank.
4. Profiling every new customer during on-boarding to understand the complete banking opportunity of the customer, as well as his/her family members in the UK, with focus also on the Banking needs in India.
5. Identifying and pursuing opportunities of existing customers, which may result in incremental...