University Hospitals of Derby and Burton NHS Foundation Trust
The post holder is required to provide a clerical service within the Treatment Centre, ensuring that the professional and caring image of the Trust is maintained at all times. The post will involve a combination of patient contact (face to face and on the telephone), consultant and staff enquiries and a range of clerical duties intended to ensure the smooth and efficient operation of the Treatment Centre Administration Department.
Reliability, flexibility and a good team spirit are essential to the role.
The role is predominantly office based but cover will be required for the Front of House reception, Eye Clinic reception, File room and back office as necessary.
This job is the first port of call to cover areas in episodes of annual leave or sickness.
Main duties of the job
* Predominantly dealing with the general administration of the Ophthalmology Department within the Treatment Centre of Queens Hospital Burton.
* Varied day to day tasks dealing with patient appointments and queries.
* Providing cover in other areas of the team when required.
About us
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
In return we will offer:
* Development opportunities, both professional and leadership development.
* On-going support from recruitment to when you join our team and beyond.
* Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes.
Job responsibilities
Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
Person Specification
Experience
* Ability to work on own or as part of a team - evidence both.
* Experience of working within customer service.
* Previous experience of working within a similar environment.
Knowledge
* English and Math's GCSE Grade C or above (or equivalent qualification).
* Computer literate with good keyboard skills.
Skills
* Ability to remain calm and confident.
* Organisational skills.
* Ability to work in a busy environment.
* Ability to meet deadlines.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
University Hospitals of Derby and Burton NHS Foundation Trust
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