Modern Jeweler Creator. With these three words, chosen by himself, Fred Samuel delivered the quintessence of the Maison FRED as early as 1936. Infused with his perpetual joie de vivre and a creative audacity that challenged the traditional codes of jewelry, his pieces became the signature of a new, informal glamour and a sparkling, casual elegance. The philosophy of its founder continues to beat at the heart of FRED and animates each of its collections. Their assertive design is matched by the excellence of jewelry craftsmanship; their absolute refinement combines with versatile wear to highlight each personality. A joyful and audacious freedom of tone for creations imagined as winks of happiness, designed to illuminate life's big and small moments.
In 1995, FRED joined the LVMH group and is now part of its Watches & Jewelry Division.
The employees of FRED are the daily ambassadors of the spirit inherited from the founder of the Maison: Joie de vivre, Freedom, and Light of the Riviera.
Reporting to the Store Manager, you will be in charge of:
* Providing sales assistance to customers, and ensure a high level of brand and product knowledge.
* Achieving personal and store sales targets.
Job Responsibilities
* Professionally handling and advising customers of products and services resulting in the achievement of personal and store sales targets.
* Professionally represent the brand image at all times.
* Merchandising displays and ensuring high standards are maintained within the store.
* Provide high quality service to customers face-to-face and over the telephone.
* Completing sale documentation and efficient use of internal till and stock systems.
* Generate the advocacy of your clients to achieve mystery shopper targets.
* Accurately check stock levels at a regular basis.
* Support the manager to continuously develop store practices and customer service levels.
* Reporting any stock or security issues, and fraudulent activity to management.
* Promote effective working practices resulting in a safe and efficient working environment.
* Develop high level of product and brand knowledge.
* Provide in-store aftersales service working with the aftersales teams to achieve a high level of customer service and satisfaction.
* Take responsibility of personal development and attending training as required.
* Ensure compliance with Health and Safety regulations.
Profile
Education:
Professional Experience:
* Minimum of 3 years in sales records.
* Have a previous experience with Jewelry clients & Brands.
* Knowledge of and ability to use various IT systems.
Profile:
* Customer focused, able to serve customers and handle complaints in a highly professional manner.
* Mastering selling techniques.
* Able to meet targets and work to deadlines.
* Able to work flexibly, embrace and manage change.
* Promote actively a team spirit & be supportive with your colleagues.
* Results orientated and winning spirit.
* Ability to maintain and develop his clients network.
* Exceptional time management skills.
* Demonstrate an attitude of professionalism, conscientiousness and reliability.
* Problem solving and initiative.
* English and Chinese mandatory.
Additional Information
Permanent contract starting January 2025.
Recruitment Process
Our recruitment process will allow us to discuss FRED's culture as well as your background and career aspirations.
FRED is committed to maintaining an inclusive work environment.
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