Job summary An exciting opportunity has arisen within The Digitised Health Records Services to be part of the team based at either Online House, Cleppa Park in Newport or Nevill Hall Hospital in Abergavenny. This is a busy but supportive team, and we are looking for individuals who have: Excellent communication skills Excellent organisational skills Excellent attention to detail Flexibility in working practices The ability to work as a team The ability to work under pressure and to deadline Our goal is to ensure the availability of the Health Record to support the journey towards the digitisation of patient records. Digitised Health records play a vital part in patient care, and you will be part of a team who ensure the availability of the patient record, supporting Healthcare professionals caring for the patient. If you would like to be part of our team and believe you can help us achieve our aims, then this is the place for you. Please note that we expect to have another week day available in Summer 2025 which successful applicants would have the opportunity to be considered for should they wish'. We have flexible working requests in hand from 4 current staff members asking to drop a day later in the year, which have been approved. It would be good to be able to offer these days to the successful applicants. Main duties of the job To provide a quality clerical service to the Health Records departments and customers. To provide a high standard of customer service to patients and other Health Board staff in a range of departments including Receptions and other Health Records departments such as Library Services, Referrals and Inpatients and Clinic preparation. Provide high quality administrative service to patients, doctors, and colleagues by being the first point of contact for patients as an Outpatient reception desk. Greet patients and arrive and update their details on our Patient Administration system, as well as completing the outcome of their appointment once provided by the clinician. Provide high quality administrative duties including filing/retrieving patient records, inputting data onto our Patient Administration system such as updating patient demographics/tracking of physical health records and supporting the progression of digitisation of patient records by preparing and scanning patient documentation to our Clinical Workstation system which allows clinicians and other colleagues to access information electronically in a timely and efficient manner. About us Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff. We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work. Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future. Date posted 20 February 2025 Pay scheme Agenda for change Band Band 2 Salary £23,970 a year per annum pro rata Contract Permanent Working pattern Part-time Reference number 040-AC082-0225 Job locations Online House Cleppa Park Newport NP10 8BA Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. Person Specification Personal Attributes Essential Flexible to the needs of the service Demonstrate a commitment to achieving high quality standards of work Accurate and methodical in all aspects of work Willingness to work under direction but also self starter Ability to work under pressure Knowledge Essential Ability to follow instructions Knowledge of IT Systems Understanding of team working ethos Numerate and literate Experience Essential Previous clerical experience or similar Desirable Customer service experience Skills/Abilities Essential Good communication skills Ability to use initiative and meet deadlines Polite and professional telephone manner Ability to work well under pressure Ability to develop good and effective employee relationships Ability to work flexibility either as part of a team or using one's own initiative to meet the needs of the service The ability to speak Welsh or willingness to undertake training as required by the post Education/Qualifications Essential Good standard of education Computer Literate Desirable Knowledge of administration processes Business administration Level 2 NVQ Person Specification Personal Attributes Essential Flexible to the needs of the service Demonstrate a commitment to achieving high quality standards of work Accurate and methodical in all aspects of work Willingness to work under direction but also self starter Ability to work under pressure Knowledge Essential Ability to follow instructions Knowledge of IT Systems Understanding of team working ethos Numerate and literate Experience Essential Previous clerical experience or similar Desirable Customer service experience Skills/Abilities Essential Good communication skills Ability to use initiative and meet deadlines Polite and professional telephone manner Ability to work well under pressure Ability to develop good and effective employee relationships Ability to work flexibility either as part of a team or using one's own initiative to meet the needs of the service The ability to speak Welsh or willingness to undertake training as required by the post Education/Qualifications Essential Good standard of education Computer Literate Desirable Knowledge of administration processes Business administration Level 2 NVQ Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Aneurin Bevan University Health Board Address Online House Cleppa Park Newport NP10 8BA Employer's website https://abuhb.nhs.wales/ (Opens in a new tab)