Appointments and Referrals Use the E-referral system (ERS) to action, monitor and track appointments, bookings, and admissions of patients to hospital and send out relevant documentation to the patient. Work to successfully action ERS tasks relating to any changes made to referrals and effectively manage rejected referrals. Generate, log, track and chase fast track referrals including Cancer referrals. Support the practice with patients clinical queries relating to referrals where appropriate. Monitor DOCMAN workflow and complete all secretarial tasks that originate from DOCMAN and EMIS. Data Handling To action all subject access requests (SAR) and third-party access requests (TPSAR) on the IGPR system in a timely manner. To establish and maintain filing and administrative systems so that written, or computer information is easily accessible and secure. To retrieve medical records and assist in the completion of medical/insurance records. Source and chase medical information from third party practices and code them on the patients medical file where appropriate. Obtain and file patient records and correspondence in patient medical records where required. Action any incoming and outgoing medical notes, liasing with note space and ensuring accuracry. Summarise pateint notes in a timely manner ensuring relevant information is coded correctly on the systems. Communication To receive incoming and initiate outgoing telephone calls to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries. Monitor the Medical Secretary email account and action any requests and raising any urgent enquiries to your line manager where relevant. Attend the daily huddle meetings, providing relevant information prior to and/or during the meeting where necessary. To provide an efficient audio, copy typing and word processing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and timely manner. Miscellaneous Accept payments and issue receipts for non-NHS services. Assist the Clinical Administration Manager with all clerical and administrative duties. Support GP/Nurses with administration tasks when requested, for example, Dictation and the sending of XRAY, MRI, CT scan and Ultrasound requests. Attend clinical and management meetings and take minutes when requested. Cover the work of other colleagues within the Clinical Administration team when requested. General Duties To work collaboratively and professionally with colleagues across Invicta Health, building and maintaining relationships. To contribute to the development of services, including processes, templates and principles. To take part in any statutory and mandatory training or other training and development programmes as requested. Any other reasonable duties as directed by your line manager.