Westcountry Case Management - Maximising potential for over 20 years Please note as we do not hold a valid company sponsorship licence, we cannot consider applications from candidates requiring a Certificate of Sponsorship. We have an amazing opportunity for a Female Personal Assistant/Support Worker to work with a young woman with a brain injury in the Bewdley area of Worcestershire. The role will involve supporting the client to access the community including social & leisure outings, exploring new activities and enabling her to be an independent individual. The role may also include personal & domestic care. Purpose: To work on a 1:1 basis, providing support and care for the client ensuring safety and physical wellbeing. To facilitate the client s independence by adopting the appropriate approach as advised by the case manager. Previous experience and full driving licence are essential. An NVQ Level 2 (or equivalent) in care and Competent IT skills are desirable. Female applicants only due to the nature of personal care required. What you will be working: 16 hours a week flexibly over 3 days Location: Client s home and community in the Bewdley area of Worcestershire Salary: 15 per hour weekdays and 16 per hour weekends What you will be doing: Roles and Responsibilities: To ensure consistency of approach with the client in accordance with advised approaches to care and any emerging therapy aims. To liaise with and support the family as required. To work on a 1:1 basis and communicate appropriately with family and case manager. To follow the service user plan as documented for the client. To participate in manual handling procedures as specified for the client. To ensure opportunity is given to participate in activities as identified by client / others while achieving a balance between work and rest for the client. To deliver programmes of educational, social and therapeutic development as directed by the relevant professionals if required. To assist the client to ensure an adequate level of hygiene is maintained. To be aware of any significant changes in the client s health, functioning or behaviour, and inform the client s family and case manager as appropriate. To encourage the client s independence as far as possible. To be aware of the client s vulnerability and take precautions to protect it. To be aware of the client s mobility, visual and cognitive problems and endeavour to cater for these at all times. To respect confidentiality at all times. To be aware of the client s limitations and strengths. Within reason, to adapt support according to changing needs, as directed. To provide the opportunity for the client to follow therapeutic guidelines. To be trained in all relevant skills to undertake role, as identified by the case manager in liaison with other professionals involved in delivery of support for client. To adhere to guidelines when taking the client out in a vehicle. To be answerable to the client in the first instance and clinically supervised by the case manager. What you will have: At the minimum, applicants will be expected to have some experience of caring for people with physical or learning disabilities. Applicants with an NVQ (or equivalent) in care are preferred. QUALIFICATIONS / EXPERIENCE REQUIRED Recent training in the following areas would be an advantage: Equality and diversity Health and safety at work Control of substances hazardous to health Fire safety awareness Infection control Food hygiene Manual handling First aid / basic life support including CPR Safeguarding vulnerable adults Safeguarding vulnerable children Conflict management Lone working You will be expected to use information technology such as email, intranet, electronic records etc. Training and support will be provided as necessary and you are expected to maintain your IT skills in order for you to carry out your duties. A patient, warm, caring, reliable and trustworthy person is needed who can build a good rapport with the client and work with other professionals as required. Full training, supervision and support will be provided as required. PERSON SPECIFICATION Qualifications, Experience, Knowledge & Skills Qualifications (essential): Previous experience in care Qualifications (desirable): NVQ 2 (or equivalent) in Care Knowledge / Skills / Abilities (essential): Some experience of caring or providing care for clients with physical and communication difficulties. Good understanding of the personal and physical needs of a client with physical and cognitive difficulties. Ability to follow instructions / guidance. Knowledge / Skills / Abilities (desirable): Experience of learning / cognitive / behavioural support. Competent IT skills. Personal requirements (essential): Ability to learn and interested in learning new skills. Flexibility. Reliability. Able to use own initiative. Confidentiality discreet. Excellent communication skills both oral and written. Ability to build up rapport with client, family and others. Ability to work as part of a team and within boundaries. Be able to follow verbal and written instructions. Ability to maintain accurate and confidential records. To be able to maintain a consistent approach. Able to take and give constructive criticism. Consideration of others and of the family. Non-judgmental. Other requirements (essential): Applicants must have a full driving licence and access to their own vehicle as the client lives in a remote area and they will be required to drive the client s vehicle. This position requires a fully enhanced disclosure request from the DBS, which the employer will obtain and fund on your behalf. You will also be required to register with the DBS Update Service. Female applicants only, due to personal care. Other requirements (essential): An interest in animals would ensure some common ground with the client. Interviews may be held via Zoom/Skype/other such teleconferencing tools, therefore candidates MUST HAVE the ability to attend interview via these methods. Please note we reserve the right to interview and appoint earlier than the stated closing date, should there be a good response to the advert. Westcountry Case Management Ltd 01626 770729 Westcountry Case Management are a friendly, forward-thinking company who help our clients recruit their own support workers. You will be employed directly by the client; however, Westcountry Case Management oversee all aspects of the clients care package on her behalf. We a re a CQC Outstanding rated healthcare business who help our clients recruit their own support workers. You will be employed directly by the client; however, Westcountry Case Management oversee all aspects of the clients care package on his behalf. Westcountry Case Management is committed to safeguarding and protecting all children, young people, and vulnerable adults we work with by implementing a robust safeguarding policy including safer recruitment practices and expects all staff to share this commitment.