Job summary Ready to make a real difference while staying active and engaged? Join us as a MY CARE Champion Volunteer at the Royal Devon, where every day brings new opportunities to connect, support, and inspire You will be based at the main entrances of the Royal Devon's main sites however, you may be required to go into specific departments where MY CARE is used a lot. Whilst doing this, you'll get the chance to meet new people, have a positive impact and be able to keep fit and active as part of a team You will be volunteering in an information giving role (no 'sales' required) where you can empower others by helping individuals to navigate the MY CARE system with confidence. You will assist with things from setting up accounts, simple queries and giving demonstrations all on an easy-to-use iPad. You will also be responsible for signposting any complicated queries to the correct team/individuals in order to help to get them resolved. Please note volunteering in some environments/departments will require you to evidence your immunisations to our Occupational Health team. For more information about this exciting opportunity, please see the attached role description. Main duties of the job For more detail about the main duties of this role, please see the job description section below. As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients to stay healthy, when they need it most. About us Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly. We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within peoples own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC). Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities. Its never been a more exciting time to join the Royal Devon, as youll help to shape our services as we continue along our integration journey. Date posted 17 January 2025 Pay scheme Other Salary Depending on experience Please note that this is a voluntary role Contract Voluntary Duration 12 months Working pattern Full-time, Part-time, Flexible working Reference number 185-325-8804 Job locations Royal Devon University Healthcare NHS Foundation Trust Exeter Devon EX2 5DW Job description Job responsibilities Our volunteers make a huge impact. Our volunteers are amazing people, and we are very proud to have so many working alongside our various services across Devon. Volunteering is a rewarding way in which people can give something back to their community. Each and every volunteer provides invaluable help supporting the work of the Trust. They can truly enrich the patient experience, whether with us for an outpatient visit or a longer admission, by providing non-clinical support. They bring their many and varied skills, knowledge and experience to complement our core activities. Volunteering is good for your health. Volunteering provides many benefits to both mental and physical health. It can help to counteract the effects of stress, isolation and anxiety. The social contact that comes from helping and working with others will have a positive effect on your overall psychological well-being, and is extremely rewarding. A population based longitudinal study, recently published in the British Medical Journal, found that those who engaged in volunteering regularly experienced higher levels of mental well-being than those who never volunteered. If this sounds like you or something you're interested in, please click the 'apply now' button which will take you through to our volunteer website. Please note you will be required to create an account in the volunteer system which is separate from Career Gateway. As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Benefits of volunteering at the Royal Devon University Healthcare NHS Foundation Trust. As well as the known benefits that volunteering has on wellbeing. you will also have access to an extensive range of discounts on shopping, fitness and leisure options. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Free parking whilst on shift. Reasonable travel reimbursement. Discount at on site restaurants and cafes. These are just a few of the benefits available if the role is something you are interested in, we would love to hear from you. Job description Job responsibilities Our volunteers make a huge impact. Our volunteers are amazing people, and we are very proud to have so many working alongside our various services across Devon. Volunteering is a rewarding way in which people can give something back to their community. Each and every volunteer provides invaluable help supporting the work of the Trust. They can truly enrich the patient experience, whether with us for an outpatient visit or a longer admission, by providing non-clinical support. They bring their many and varied skills, knowledge and experience to complement our core activities. Volunteering is good for your health. Volunteering provides many benefits to both mental and physical health. It can help to counteract the effects of stress, isolation and anxiety. The social contact that comes from helping and working with others will have a positive effect on your overall psychological well-being, and is extremely rewarding. A population based longitudinal study, recently published in the British Medical Journal, found that those who engaged in volunteering regularly experienced higher levels of mental well-being than those who never volunteered. If this sounds like you or something you're interested in, please click the 'apply now' button which will take you through to our volunteer website. Please note you will be required to create an account in the volunteer system which is separate from Career Gateway. As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Benefits of volunteering at the Royal Devon University Healthcare NHS Foundation Trust. As well as the known benefits that volunteering has on wellbeing. you will also have access to an extensive range of discounts on shopping, fitness and leisure options. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Free parking whilst on shift. Reasonable travel reimbursement. Discount at on site restaurants and cafes. These are just a few of the benefits available if the role is something you are interested in, we would love to hear from you. Person Specification General Requirements Essential See job description text above, and (where applicable) you can download a copy of the full job description Desirable See job description text above, and (where applicable) you can download a copy of the full job description Person Specification General Requirements Essential See job description text above, and (where applicable) you can download a copy of the full job description Desirable See job description text above, and (where applicable) you can download a copy of the full job description Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Royal Devon University Healthcare NHS Foundation Trust Address Royal Devon University Healthcare NHS Foundation Trust Exeter Devon EX2 5DW Employer's website https://royaldevon.nhs.uk/ (Opens in a new tab)