Are you an IT professional with a service desk background looking to step into a more strategic role? Do you have experience in the real estate sector and a passion for aligning technology with business needs? If so, we have the perfect opportunity for you!
We are looking for a Junior IT Business Partner to act as a bridge between our IT team and business stakeholders. You'll leverage your technical expertise and industry experience to help shape IT strategies, enhance system efficiencies, and support business growth.
Key Responsibilities
* Act as the primary liaison between IT and business teams, ensuring technology aligns with business objectives.
* Gather, analyze, and document IT requirements from stakeholders within the real estate sector.
* Support the implementation of IT solutions, ensuring they meet operational needs and enhance efficiency.
* Utilize your service desk background to troubleshoot technical challenges and support process improvements.
* Collaborate with IT teams, vendors, and third-party providers to optimize technology solutions.
* Assist in data analysis, reporting, and insights to support informed decision-making.
* Provide training and guidance to end-users on new systems and technology adoption.
* Contribute to IT strategy and digital transformation initiatives within the business.
About You
* Previous experience in an IT service desk or technical support role.
* Knowledge and experience within the real estate sector (eg, property management, estate agencies, or real estate investment firms).
* Strong analytical and problem-solving skills with a keen interest in IT-business alignment.
* A proactive, adaptable, and solutions-focused mindset.
* Understanding of business analysis, IT service management, or project coordination is beneficial.