The Queen Elizabeth Hospital King's Lynn NHSFT
We have an exciting opportunity to join team QEH as a Senior Medical Secretary.
As Senior Medical Secretary, you will provide an efficient, confidential and reliable service to specialty teams. This will include administrative and secretarial support to enable the provision of patient care and specialty services. Good communication skills are essential to ensure a proficient, high-quality service for patients and clinicians. You will be expected to work as part of a Specialist Team and will report to the Medical Secretary Manager and Deputy Manager.
If this role fits your profile then we would love to have you as part of our team.
Main duties of the job
You will provide full secretarial support to a specific Consultant and his/her team within the Medical Secretariat, largely working on your own initiative.
You will liaise with the other medical secretaries and colleagues in the team to ensure a smooth transference of information within the service.
You should be well organized and used to dealing with the public, ensuring confidentiality, efficiency, and politeness.
You must be able to prioritize your own workload.
A sound knowledge of audio typing and medical terminology is desirable for the post. Experience of the Patient Centre system in accordance with Trust procedures. Assist in a timely way the coordination of care pathways (full training will be given).
You will be required to work to a very high standard, as would be expected of a Senior Medical Secretary.
About us
There's never been a more exciting time to join Team QEH. We're working on a once-in-a-generation opportunity to build a new state-of-the-art hospital to open in 2030 and we are also carrying out one of the biggest pieces of digital transformation work we've ever undertaken. Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond. At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs. We are an ambitious organization that upholds our values of kindness, wellness, and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as 'Good', and we are proud to be a place to learn and grow through recognized learning and apprenticeships. We recognize and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.
Job responsibilities
Please see attached Job Description and Person Specification for further information about this role.
Person Specification
Qualifications
* Educated to GCSE grade C or above (or equivalent) in literacy and numeracy.
* NVQ level 3 in administration or equivalent experience or RSA level III or able to demonstrate equivalent skill (proficient and accurate audio typing skills (minimum 60 wpm).
* IT experience of Microsoft Office packages.
* Secretarial experience in a hospital/medical office environment.
* Knowledge of word - auto text and auto correct. Audio typing.
Experience
* Demonstrate an understanding of customer/patient care/ability to work with sensitive and confidential information.
* Knowledge of Patient Centre systems database.
* Knowledge and understanding of the Data Protection Act.
* Knowledge of Medical terminology.
Skills, abilities and knowledge
* Commitment to self-development.
* Good written and verbal communication skills with a good command and understanding of English, punctuation, and grammar.
* Ability to work quickly and accurately, and use own judgment and initiative when required.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
The Queen Elizabeth Hospital King's Lynn NHSFT
£26,530 to £29,114 a year per annum, pro rata
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