Operations Assistant (Portadown) Bassetts has become an industry leader in bathrooms, heating, tiles and renewables. Bassetts are an award-winning plumbers merchant with over 40 years of experience. We have a reputation for exceptional customer service with a strong focus on delivering a tailored service. Across all 16 branches, our team members greatly impact our business, from innovative bathroom solutions, designing bespoke heating systems to delivering excellent customer service. Our core values of exceptional service, fairness and respect, positive impact, nurturing potential, and health and safety well-being shape everything we do.We are proud that our long-serving employees can work and develop themselves in our supportive environment. Our peoples diversity, skills, and abilities are the strength that helps us achieve our best. Job role: Provision of excellent customer service at the trade counter Plan, organise and coordinate sales and deliveries, from the trade counter and warehouse to ensure the highest level of customer service is achieved. Ensuring all paperwork is handled efficiently. Controlling costs and maximise sales opportunities and profitability. Merchandising within the trade counter area ensuring all products are properly stocked and presented at all times. Working as part of a team and promote excellent customer service within the department, ensuring all necessary procedures are followed. Ensuring stock is maintained at a satisfactory level and that proper ordering procedures are followed. Selecting goods from storage area and preparing orders for delivery Loading and offloading vehicles manually and with a forklift according to companys specifications Maintaining good communication with Branch Manager General store duties and housekeeping Criteria: Evidence of success in a previous sales & warehouse role Experience driving a Forklift Truck Confident, outgoing personality Excellent communication skills Self-motivated and professional personality Proficient in Microsoft Office Our people get benefits including: Pool bonus paid twice a year Award winning pension plan matched up to 9% 32 days including statutory (additional 2 days after 2 yrs service) Staff discounts on hundreds of retailers Free access to health & wellbeing tools and initiatives Skills: Operations Operations Assistant