Position: Administrator (Nursing / Residential Home Experience)
Salary: £25,500 per annum
Hours: 40 hours per week
Location: Wigan
About Our Client:
Our client’s service is an integral part of the local community located in a leafy suburb of Wigan. They provide a welcoming and safe environment where residents are surrounded by people they love and trust. Their professional and compassionate teams, combined with smart technology, make every day joyful for the residents.
Role Overview:
As the Administrator, you will be central to the home, working closely with the Registered Manager on reports, recruitment events, and various activities. Your responsibilities will include handling inquiries, conducting tours, managing pre-employment checks, maintaining files, and conducting monthly audits. Leading the reception team and performing 1:1's and appraisals will also be part of your duties.
Main Duties and Responsibilities:
* Record every resident inquiry in full on our system with clear next steps.
* Ensure smooth and friendly move-in experiences.
* Interact professionally, kindly, and caringly with all stakeholders, updating records accordingly.
* Report appropriate information to the Home Manager and maintain effective communication.
* Promote independence, rights, and choices of the residents.
* Implement and maintain active administration systems within the Home.
* Provide administrative support, including mana...