Job summary An exciting opportunity has arisen for a suitably qualified Family History Coordinator to join the All Wales Medical Genomics Services (AWMGS), working on a permanent basis, full-time currently based at Canolfan Iechyd Genomig Cymru (CIGC) / Wales Genomic Health Centre, Cardiff. The pay progression steps begin at £26,928 and top at £29,551. Typically, those appointed from external employers join the NHS at the bottom of the scale. The expectation is that all staff will meet the required standards and will, therefore, be able to progress on their pay step date. The pay progression framework is underpinned by the Values Based Appraisal process and is intended to ensure that all staff within each pay band have the appropriate knowledge and skills they need to carry out their roles and so make the greatest contribution to patient care. We are looking for individuals who share our core values. Main duties of the job The Family History Coordinator will be the central point of contact for the service, providing information and processing referrals for Genetic Counsellors, Specialist Nurses and doctors. The Family History Coordinator will also need to update and manage the database with patient information and results and will be responsible for drawing family history pedigrees. The All Wales Medical Genetics Service (AWMGS) provides an equitable, comprehensive service to the people of Wales. It provides an integrated service for identifying, referring and managing patients across Wales with a family history of cancer and other genetic conditions. The post holder will be responsible for the processing of patient referrals to AWMGS by the drawing of family history pedigrees (to an agreed protocol) and confirming cancer diagnoses by locating appropriate patient records. The successful candidate will also be required to demonstrate excellent communication and IT skills, as well as being committed to providing a quality service to patients; working flexibly and conscientiously to achieve service objectives. The Directorate encourages personal development and you will be expected to take an active part in the KSF process. Not only is this a busy and challenging specialty but you would also be joining a friendly, dedicated team in Medical Genetics. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. About us Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support. Our mission is "Living Well, Caring Well, Working Together", and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future. Date posted 07 February 2025 Pay scheme Agenda for change Band Band 4 Salary £26,928 to £29,551 a year per annum Contract Permanent Working pattern Full-time Reference number 001-AC004-0225 Job locations Canolfan Iechyd Genomig Cymru / Wales Genomic Health Centre Cardiff Edge Business Park Whitchurch, Cardiff CF14 7YU Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Person Specification Qualifications Essential Good general education NVQ Level 3 or equivalent experience. Experience Essential Advanced experience of administrative work Demonstrable experience of working in a busy / demanding office environment Experience of using initiative Experience of dealing with complex confidential issues Experience of dealing with the public Desirable Demonstrable experience of multidisciplinary team working Skills Essential Proficient in Microsoft Office software, and email and a range of IT software packages Database management Excellent organisational skills Excellent telephone manner and communication skills To function efficiently under pressure and to meet deadlines Very flexible in approach to work duties Adaptable Ability to prioritise workload Special Knowedge Desirable Knowledge of the NHS Personal Qualities Essential Able to use own initiative Committed and motivated Other Desirable Experience of dealing with members of the public Person Specification Qualifications Essential Good general education NVQ Level 3 or equivalent experience. Experience Essential Advanced experience of administrative work Demonstrable experience of working in a busy / demanding office environment Experience of using initiative Experience of dealing with complex confidential issues Experience of dealing with the public Desirable Demonstrable experience of multidisciplinary team working Skills Essential Proficient in Microsoft Office software, and email and a range of IT software packages Database management Excellent organisational skills Excellent telephone manner and communication skills To function efficiently under pressure and to meet deadlines Very flexible in approach to work duties Adaptable Ability to prioritise workload Special Knowedge Desirable Knowledge of the NHS Personal Qualities Essential Able to use own initiative Committed and motivated Other Desirable Experience of dealing with members of the public Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Cardiff and Vale University Health Board Address Canolfan Iechyd Genomig Cymru / Wales Genomic Health Centre Cardiff Edge Business Park Whitchurch, Cardiff CF14 7YU Employer's website https://cavuhb.nhs.wales/ (Opens in a new tab)