Job Description
Contracts Operations Manager Torfaen
Salary: £44,000 - £48,000 per annum (plus benefits)
Hours: 8:30 17:00, Monday to Friday
Location: New Inn HWRC/TS, Panteg Way, New Inn, Pontypool NP4 0LS
About the Role
FCC Environment is looking for a Contracts Operations Manager to take the lead in overseeing the Household Waste Recycling Centre (HWRC) and Transfer Station in Torfaen. In this key role, you will ensure seamless service delivery, uphold compliance standards, manage budgets effectively, and inspire a team to achieve operational excellence. This is an exciting opportunity to drive meaningful change in the waste management sector while contributing to a more sustainable future.
Key Responsibilities
What Will You Be Doing?
1. Managing the daily operations of the Torfaen HWRC and Transfer Station, ensuring all contractual and regulatory obligations are met.
2. Overseeing health, safety, environmental, and quality (SHEQ) standards, ensuring compliance with industry regulations.
3. Managing budgets, including contract P&L accountability, cost control, and financial reporting.
4. Acting as the main point of contact for the client, handling all service delivery aspects, contract compliance, and KPI management.
5. Leading a team, including recruitment, training, development, and performance management.
6. Ensuring vehicle co...