Description Do you have experience with buy-side clients and would like to utilise your communication skills? Then you found the right position As a Margin and Collateral Analyst within our Collateral Services team, you will play a crucial role in mitigating counterparty risk. You will monitor and collect collateral for our trading businesses, make independent decisions, and build relationships with our priority buy-side clients and internal partners. This role offers the opportunity to work in a controlled environment, where your judgment and decision-making skills will be highly valued. Job responsibilities Interacts with customers, generating collateral statements and sending calls to clients for both standard and non-standard agreements Answers incoming collateral calls sent by clients comparing them to JP Morgan's exposure Agrees on the amount and type of collateral to be moved. I.e. Cash or securities; follow up on any counterparty fails Provides timely resolution of incoming queries regarding a client’s portfolio, escalation of issues, reconciliation and dispute resolution with regards to disputes or credit sensitive customers Ensures accuracy when processing and approving daily BAU Acts on agreement of coupons due on securities held as collateral & processing of month end tasks including the agreement of interest on any cash collateral held/delivered Participates in projects, testing to ensure JPM operating infrastructure continues to be enhanced and developed to meet the business needs (Occasional weekend testing support may be required) Required qualifications, capabilities, and skills External Client services experience, or similar experience interacting with senior/demanding internal clients with strong client communication skills and an strong ability to build client relationships High level of accuracy and attention to detail is required with an ability to work with minimal supervision and in a methodical and organized manner and to follow procedures. Must be highly numerate with good keyboard and core system (Outlook, Excel, and Word) skills Ability to work as part of a team and be flexible during busy periods such as month end & self motivated and flexible approach to working hours Working knowledge of OTC Derivatives Collateral Management and supporting Legal documentation (E.g. ISDA, GMRA)