Job Title: Administrator
Reports to: Registered Manager/Care Manager
Salary: £13k (FTE £22,750pa)
Working Hours: 20hrs per week ( 4 hrs Per day)
Work Location: Lowestoft
Main Purpose of the Role
As the Administrator, you will assist the Registered Managers and Ops Director in ensuring the Home Administration requirements operates as smoothly and efficiently as possible. To also be proactive in problem solving and providing opportunities for process improvements.
Responsibilities:
* Collation of data to enable invoicing to be carried out in conjunction with the Finance Administrator.
* Ensure updated notifications are issued reporting on all the details relevant to the residents stay within the home.
* Liase and advise new residents on the process of fee payments, ensuring the monthly reconciliation. Ensuring any supporting information is returned to the Finance Administrator in an accurate and timely manner.
* Management of Resident Funds and Donations.
* Prepare monies raised through fee collection, telephones and staff meals for safe banking at the Companys nominated bank. Provide the Finance Administrator with the detail of each banking for reconciliation purposes.
* Liaise with approved suppliers for ordering and replenishing of stock, in line with Company procedures to maintain appropriate levels and controls. Ensure expenditure is contained within agreed budgets and assist the Home Manager in the running of the Purchase Order System.
* Provide the Finance Administrator with monthly payroll reports for submission to Payroll.
* Maintain employee personnel records.
* Provide clerical support to the Home Manager and, when appropriate other staff to include diary management, word processing, photocopying, filing etc.
* Carry out reception duties providing a focal point for visitors and telephone enquirers, promoting a positive image and customer service approach throughout.
* To attend and actively participate in staff meetings, taking minutes as required.
* To maintain resident and employee confidentiality and privacy in line with Information Governance.
* To ensure that all mandatory training is kept up to date and that all additional training provided is attended.
* Be aware of and always comply with all company rules, policies and procedures, including statutory requirements of the Health and Safety at Work Act, Care Standards Act and the relevant Regulations.
* Show courtesy and respect to residents and relatives and maintain the confidentiality of them and their families at all times.
* Greet all visitors in a friendly, courteous and efficient manner and promote the Company and the home positively in the local community.
* Maintain good working relationships with all colleagues, residents and relatives always.
* To take active part in companys Champion role system and to carry on tasks relevant to this system.
Requirements:
* 1 year experience within a similar role
* Strong organisational skills and the ability to manage multiple tasks simultaneously.
* Effective communication skills.
* Data entry accuracy and efficiency
* Familiarity with systems Xero, RotaOne & CareControl
For more information contact lauren.pashley@affinitycarerecruitment.co.uk