We are looking for an adviser with good IT skills to support clients with issues such as benefits, debt, housing, employment, care and legal matters. Full training can be provided but prior knowledge is desirable.
You’ll have the ability to interview clients using sensitive listening and questioning skills to get to the root of the issues, understanding when it is appropriate to empower clients and when acting on behalf of clients is necessary.
The adviser should be proactive in raising awareness of the service and be confident in managing their own caseload.
Essential:
• Able to work unsupervised
• Good IT skills
• Good communication skills
• Willing to train to adviser level ASAP
The hours for this role are 7.5 hours a week to be worked on a Wednesday as this is when the outreach is open.
Visit to download an application pack and email any queries to jobs@arunchichestercab.org.uk.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .