We are currently recruiting for Client Account Managers to work for a fantastic law firm based in Hertfordshire to work within their financial recovery team. You will be working to ensure that the firm keeps within their agreed service level agreements and that clients and agents are regularly updated with the latest progress of each case they have. Typical duties would include: Dispute resolution and responding to online forms. Ensuring daily targets are achieved Caseload management Updating clients on ongoing cases. Identifying valid disputes to provide responses to debtors and clients via phone and email. Following processes and guidelines ensuring all required actions are carried out. The successful candidate: Excellent communication skills with a professional telephone manner Able to build strong relationships with clients and senior stakeholders within the team. Proficient IT skills Works well in time pressured scenarios It would be beneficial but isnt essential if the successful candidate had previous legal experience or a law degree. If this sounds like a position suitable for you and more information of the role, please click apply immediately or get in contact with Calum We endeavour to reply to every candidate, every time but if you havent heard back within 10 days please understand that you have unfortunately been unsuccessful for this position or the position has been filled. Please call the office or send an email to discuss other potential positions.