Summary
This is an exciting opportunity for anyone with drive and passion to earn commission and bring in new business into a busy exciting Estate Agents. Level 3 apprenticeship.
Wage
£14,722.50 to £23,809.50 a year
Training course
Housing and property management (level 3)
Hours
Monday - Friday, 8.45am - 5.00pm. You will also work 1 in every 4 Saturdays with a half day in the week.
37 hours 30 minutes a week
Possible start date
Tuesday 1 April
Duration
2 years
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
* Your initial job will be focused on driving referrals and new business to our agency
* This will be an exciting role talking to new clients and building a relationship with them
* You will also be responsible for matching properties with new clients
Where you’ll work
245 Clipsley Lane
Haydock
St. Helens
WA11 0JG
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
SYSCO BUSINESS SKILLS ACADEMY LIMITED
Your training course
Housing and property management (level 3)
Equal to A level
Course contents
* Customer Service: Apply a range of customer service skills in order to provide a professional, accurate, timely, ethical and non-judgemental front line service which meets the needs of a diverse range of customers and stakeholders
* Communication: Demonstrate appropriate communication skills to enable timely identification and/or resolution of issues for customers and appropriate signposting to other colleagues and/or partner agencies.
* Collaborative working: Work collaboratively with colleagues and partners to achieve individual, team and business targets.
* Respond to vulnerability: Use skill and judgment to understand the needs of vulnerable individuals and groups(including those with complex needs) and respond appropriately
* Information collection and sharing: Use a variety of methods to identify, collect and communicate technical and other information in a confident and effective manner.
* Influencing and negotiating skills: Influence and negotiate with customers, partners and suppliers.
* Self Management: Organise and plan their own work to ensure tasks are completed and deadlines met.
* Problem Solving: Use a problem solving and flexible approach in their day to day duties.
* Tools and Equipment: Effective use of IT equipment and software, through administration and the appropriate use of work equipment
* Decision making: Effective decision making in order to apply the businesses objectives and priorities.
Your training plan
* The Housing/Property Management apprenticeship includes a CIH level 3 Certificate in Housing Practice and will help staff to comply with contractual, statutory and legal regulations and approved Codes of Practice
* The standard is designed to stretch and challenge apprentices, helping them to create and sustain successful tenancies in the private and social housing sector
Requirements
Essential qualifications
GCSE or equivalent in:
* English (grade 4 or above)
* Maths (grade 4 or above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* IT skills
* Organisation skills
* Customer care skills
* Team working
* Creative
* Initiative