Job Advert: Part Time Customer Service Advisor
Are you a passionate and customer-focused individual looking for an opportunity to make a difference in a dynamic and supportive team? Our client, a well-established company based in Poole, is currently seeking a Part Time Customer Service Advisor to join their team. This is a permanent role offering an hourly rate ranging from £12.45 to £13.49 per hour.
As a Customer Service Advisor, you will play a vital role in ensuring the highest level of service is provided to customers at all times. Your main responsibilities will include:
1. Responding to customer inquiries and resolving any issues or complaints in a professional and timely manner.
2. Providing accurate information and guidance on products and services to meet customer needs.
3. Processing customer orders, returns, and exchanges efficiently and accurately.
4. Collaborating with various departments, such as Sales and Logistics, to ensure a seamless customer experience.
5. Documenting and updating customer interactions in the internal CRM system.
To be successful in this role, you should have excellent communication skills and a friendly and approachable demeanour. Previous experience in a customer service role, preferably in a fast-paced environment, would be advantageous.
Key Requirements:
1. Strong interpersonal and communication skills.
2. Ability to multitask and prioritise workload effectively.
3. Good problem-solving skills with attention to detail.
4. Proficient in using computer systems and customer service software.
5. Flexibility to work part-time hours, including evenings and weekends.
If you are passionate about delivering exceptional customer service and thrive in a team-oriented environment, then we would love to hear from you. Please apply online or send your CV to rebecca.ivory@office-angels.com.
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