Responsibilities:
1. Ensure adherence to Sodexo's standards, procedures, and statutory regulations, including health and safety, hygiene, and quality management systems.
2. Manage costs within budget, maintain accurate accountancy procedures, procure from approved suppliers, and minimize inventory wastage and leakage.
3. Recruit, train, and motivate staff, fostering a positive workplace culture, maintaining training records, and ensuring team readiness to deliver excellent service.
4. Monitor service quality against SLAs and KPIs, address feedback and audits with actionable plans, and support the implementation of Sodexo initiatives and processes.
5. Conduct regular team briefings, attend internal and client meetings, manage schedules and rotas, and actively participate in training and district meetings.
6. Proven experience in managing and leading both kitchen and service teams to deliver excellence.
7. Deep understanding of catering trends, with the ability to incorporate innovative ideas into food and service offerings.
8. Strong financial acumen, including expertise in budgeting and cost control to meet financial objectives.
9. Demonstrated ability to maintain high standards of customer service and operate within compliance and safety guidelines.
10. Relevant craft, health & safety qualifications, coupled with strong communication and negotiation abilities to foster collaboration.
About Sodexo:
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer and welcome applications from people with a diverse variety of experiences, backgrounds, and identities.
What we offer:
1. A competitive salary and benefits package.
2. Opportunities for professional growth and development.
3. A supportive and inclusive work environment.
4. The chance to make a difference in client satisfaction, sustainability, or operational excellence.
5. Unlimited access to an online platform offering mental health and wellbeing support.
6. An Employee Assistance Programme to help with everyday issues or larger problems.
7. Access to a 24hr virtual GP Service.
8. The Sodexo Discounts Scheme, offering great deals 24/7.
9. Save for your future by becoming a member of the Mercer Aspire Pension Plan.
10. Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo.
11. Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
12. 40 hours per week.
Competitive Salary with Excellent Benefits.
#J-18808-Ljbffr