Job Advert Job Title: Account Manager (Partnerships) Location: Eurocard Centre, Herald Drive, Crewe, CW1 6EG Salary: £22,500 PA with potential commission per month of £500 Heard of us? We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best- in-class sustainable mobility, connectivity, and technology solutions. We support our customers with a range of products and services to meet their needs. Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future. This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey. Job Purpose Reporting to the Partnerships Team Manager you will be based in our Crewe office, responsible for owning a variety of Account Management functions for the customers referred into the Team by our diverse range of fuel card Partners. In addition, you will own a number of Sales Support responsibilities for our key Partnerships too including some reporting, key account calls and supporting bespoke card dispatch processes. There is also the potential to get involved with digital account management too. Further progression is an option within the role, to include supporting our inbound sales functions too. This role will help provide experience into many aspects of channel sales for employees ongoing professional development. Your Responsibilities Day To Day Will Be… Account Management tasks done over the phone/Teams, including but not limited to welcome calls, query handling & resolution, supporting specific sales campaigns & key account maintenance. Weekly volume and sales reporting for partners Owning the relationship and targets for UK fuels partners. Supporting the day-to-day account management of the partners Weekly administration for key partnership accounts Experience/Skills Required Experience in a Customer Service or related role Third party-centric focus and interest in Account Management Comfortable working to targets and KPIs. Able to work in a fast-paced environment. Flexible to accommodate and prioritize occasional short notice requests. Be part of a Team and collaborate with colleagues in a modern office environment. Interest in and/or experience of Account Management, customer care or customer services Represent and reflect the values of Radius. Strong verbal and written communication skills Comfortable talking on the phone / video calls. Microsoft Outlook & Excel familiarity Organized & able to prioritize workload. A background in the fuel or payments industry is welcomed, but certainly not essential. Benefits Newly refurbished sales office with onsite gym, break out rooms and canteen. Company sick pay, life assurance and pension Employee assistance program – supporting your health and wellbeing. Employee fuel card (after 6 months) – to help your personal cash-flow. 22 days holiday plus bank holidays (increasing with each year of services to a maximum of 25) Benefit Hub membership from day 1 – offering you discounts on restaurants, travel, entertainment tickets and other local and online purchases. Employee referral program – earn extra cash to recruit friends and family. Employee assistance program – supporting your health and wellbeing. ‘Cycle to work scheme – receive an incentive to help the environment. Service awards – benefits and recognition for length of service Still curious? If you’re interested but not sure if you have all the criteria listed have a chat with us. We are open to applications from varied backgrounds. Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation, or socioeconomic background. We do not accept speculative agency CVs. Any CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs if authorised to do so by the Talent Team. Department Sales & Account Management Contract type Permanent Hours Monday to Friday - 08:30 - 17:00 Salary £22,500