Job Title: HR/Office Manager
Role Type: Full Time on site
Contract Type: Fixed term contract (Maternity cover) until February 2026
Department: Office Operations
Location: Marylebone, London
Salary: Competitive
Start date: April 2025
The Role
We’re looking for an enthusiastic and proactive HR & Office Manager to join our friendly team in Marylebone. This role is a maternity cover position, due to start in April 2025.
Managing the London Office, you will be responsible for both the day-to-day office operations and the HR function. As the go-to person, you will be organised, efficient and ready to solve any issues that may come your way.
Duties and responsibilities
Office Management:
* Act as the primary point of contact for employee inquiries.
* Ensure the cleanliness, organisation and presentation of the office and meeting rooms.
* Manage internal and external post and assist colleagues where needed.
* Ensure adequate office supplies are readily available.
* Welcome guests on arrival and offer refreshments.
* Answer and divert the office incoming calls.
* Undertake any additional ad hoc duties to support the overall operation of the office.
* Manage all building and contractor responsibilities and maintenance visits.
* Manage and book all office social events.
HR:
* Manage the recruitment process across the business.
* Manage the employee lifecycle.
* Remain up to date with legislations and update the company handbook to reflect changes.
* Update and create new policy and procedures and communicate changes to the team.
* Manage grievance procedures alongside the HOF.
* Manage the company ATS to stay on track of company recruitment procedures.
* Maintain positive employee relations.
* Manage on/off boarding procedures.
* Provide effective guidance to managers and employees aligning with company policy and procedures.
* Remain compliant with Health and Safety requirements.
Skills and Experience required
We’re looking for someone who:
* Has 2+ years experience managing a small office.
* Has HR Manager or Generalist experience or is ready to step up into the role.
* Will enjoy getting involved in multiple areas of the business.
* Can multitask, prioritise and work well under pressure.
* Is highly confidential with sensitive information.
* Is organised and proactive with a can-do attitude.
* Excellent verbal & written communication skills.
* Is fluent in English and has excellent IT skills.
* Preferably CIPD qualified or the equivalent experience.
* Has a keen attention to detail and strong problem-solving abilities.
* Is personable, trustworthy, and reliable.
* Previous experience in a dual role is a plus.
* A keen interest in luxury clothing would be an advantage but not a necessity.
Our Mission
We understand that our customers want to look good, feel good and make the most of their free time. They enjoy and value their ‘me-time’ and catching up with friends and family. Our customers know that quality free time is central to their happiness and well-being. They embrace these special moments: time alone, time with friends and time with family.
As a life-loving brand we share this belief, so we design exclusively for free time. We are pioneering and determined in our approach, developing products that enhance the enjoyment of these moments. If we can make this time one percent more enjoyable, more confident, more comfortable, then we have fulfilled our role.
This contribution towards an elevated quality of life and, ultimately, our customer’s sense of well-being is what we call…Feel-good Living.
Our Values
We are: Life Loving, Pioneering, Approachable and Discerning.
To apply, please use the 'Make this job yours' button below. Direct applications only. No recruitment agencies. UK based position.
If you do not hear back from us on this occasion, thank you for applying, but we will not be taking your application further on this occasion.
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