Hertfordshire – Cheshunt and Welwyn Garden City Are you passionate about making a difference in the lives of people facing mental health challenges? At Peabody, we are looking for a compassionate and dedicated Mental Health Support Worker to join our team. In this role, you’ll provide housing-related support to vulnerable adults, including those with a dual diagnosis of mental health conditions and substance misuse, helping them build confidence, resilience, and independence. Our approach is person-centred, recovery-focused, and trauma-informed, ensuring we meet our customers where they are with kindness and care. Please note we currently have 3 positions available. 2 at Cadmore Lane (Cheshunt) and 1 to be split between Cadmore Lane and Cypress Avenue (Welwyn Garden City). As a Mental Health Support Worker, no two days will be the same. Your typical day will begin with a handover from a colleague to ensure continuity of support. You’ll start by checking in with a customer, followed by updates to their support plans and safety assessments to reflect their evolving needs. You’ll carry out flat or room inspections to identify repairs, health and safety concerns, or fire risks. Later, you might plan a group activity aimed at helping customers enhance their independent life skills. You will play a vital role in supporting the practical needs and well-being of residents while promoting their recovery and independent living skills. Your work will also involve assisting residents in maximising their income, accessing benefits, and budgeting for domestic bills and living expenses. Through your efforts, you’ll directly contribute to helping customers thrive and lead more fulfilling lives. This role will require and Enhanced DBS, valid full UK driving license and access to a vehicle. You are a people person who is caring, compassionate, and committed to making a difference. You’ll thrive in a collaborative environment, working closely with colleagues and partner agencies on safeguarding, welfare, and risk concerns. With a proactive approach and a genuine desire to support others, you will embody our values: Be kind Do the right thing Love new ideas Celebrate diversity Keep our promises Pull together To be successful in this role, you’ll need to: Demonstrate experience and knowledge of best practices for supporting mental health client groups or vulnerable adults, including recovery-focused and trauma-informed approaches. Understand how to assist vulnerable adults in managing their tenancy or accommodation. Be skilled in promoting recovery and independence through effective recovery/support plans. Show empathy and align with Peabody’s values when working with a vulnerable client group. Here are just a few of the benefits of working at Peabody: 30 days’ annual holiday, plus bank holidays two additional paid volunteering days each year flexible benefits scheme, including family friendly benefits and access to a discount portal 4 x salary life assurance up to 10% pension contribution Closing date: 28th March 2025 at midnight Please note: We are unable to offer visa sponsorship for this role, as Peabody is not a licensed UK sponsor