Hi
Greetings !
I have a good position for you, thought if I can share the details and then confirm from you about your interest level for the opportunity. If you are interested and available send me your most updated resume in word/PDF format.
Job Title : Service Delivery Manager
Job Location : London, UK
Job Duration : Permanent Job
Key point: Experience working in Service Based companies like Infosys / Hexaware/ TCS / HCL / Wipro/ LTI etc, exp. On onsite & offshore model
Service Delivery Manager:
More than 15 years in IT infrastructure of which 5 plus years directly working with customer in customer location and should have worked 2/3 years with current organization.
Bachelors degree or equivalent certifications.
Minimum of 5 years hands on work experience in any area of Infrastructure Operations, Network Operations, Service Desk. Experience in Project/Program Management in relevant areas like Service Desk, Infrastructure Planning, Network Planning.
Specific experience of onshore / offshore model, 3 tier model (offshore, account, customer) experience would be a plus.
Experience in working in a multi-national / multi-cultural environment. Strong operations management skills (preferably ITIL Certified) with ability to extract, analyses data to drive improvement actions.
Ability to handle / negotiate with customers and/or senior Account personnel. Excellent Documentation, Presentation and communication skills demonstrated in a work environment.
Must have a depth or breadth of knowledge and experience in five of the nine knowledge areas of Project Management as specialties.
Must also possess the necessary skills, behaviors, and traits to be successful as a project leader or project/Program office manager or change initiative manager.
Working toward professional Project Management certification recommended.
As a manager, provides direction to staff members in meeting established schedules or resolving operational problems.
Independently applies advanced Project Management principles, theories, and concepts, as well as expertise in related disciplines.
Selects appropriately which applicable standards, methods, tools, and applications to use.
Demonstrates analytical and systematic approach to problem solving.
Communicates fluently orally and in writing and can present complex technical information.
Can absorb rapidly new technical information and apply it effectively.
Maintains awareness of developing technologies and their application.
Advises, mentors, designs, establishes, evaluates, facilitates, influences, and promotes.
We (Avance Consulting Services) are one amongst the UK's fastest growing talent acquisition companies. Head quartered in London, we are a global reach agency with a large presence in US and India.
This opportunity is urgent and immediate please apply before it gets closed!