We have an excellent opportunity for a highly motivated and skilled Senior Product Engineer to join our team in Aberdeen or London. As Senior Product Engineer you will be responsible for leading the development and maintenance of relevant application portfolios, ensuring the delivery of high quality solutions that meet customer needs. This is a hybrid role working a 3/2 pattern (minimum of 3 days onsite).
What you’ll do
* Support bespoke solutions within the application product line to meet business requirements
* Support the lifecycle of software applications, from deployment, ongoing support to decommissioning
* Work with appropriate teams and 3rd party vendors to ensure the integrity of platforms and services
* Ensure applications are secure, reliable, and compliant with industry regulations
* Provide technical support for solutions in M365 development technologies e.g. Power Platform, Power BI, Dataverse, addressing any issues in a timely and effective manner
* Work closely with the Data & Digital team to implement minor modifications and enhancements to bespoke solutions
* Provide technical leadership in troubleshooting and resolving complex product issues
* Oversee the lifecycle of assigned applications, including planning, testing, deployment, and maintenance
* Seek opportunities to innovate and improve solution development processes and technologies
* Work closely with business stakeholders to gather requirements and ensure the applications delivered meet their needs
* Collaborate with cross-functional teams to deliver product requirements as per agreed roadmaps
* Monitor solution performance, identifying and resolving issues to ensure optimal functionality and user satisfaction
* Utilise performance metrics to improve system stability and monitor and report on capacity metrics
* Liaise with software vendors and service providers as required for application lifecycle support
* Mentor and guide junior engineers, fostering a culture of continuous learning and improvement
* Create and maintain operational documentation (incl. processes, procedures, design & configuration, and operating manuals)
* Develop documentation for end-users and staff, ensuring applications are used effectively
* Implement best practices in application security to protect company data and ensure compliance with regulatory standards
* Ensure that application development and management activities comply with health and safety standards and regulations
* Communicate effectively with stakeholders at all levels, including presentations and reports
What to bring
* Experience of providing technical leadership in troubleshooting and resolving complex product issues
* Understanding of the application lifecycle; planning, testing, deployment and maintenance
* Ability to collaborate with cross-functional teams to deliver product requirements as per agreed roadmaps
* Experience of mentoring and guiding junior engineers
* Aptitude for technical troubleshooting and experience of providing technical support for solutions in M365 development technologies e.g. Power Platform, Power BI, Dataverse
* Experience of undertaking minor modifications and enhancements to solutions in Power Platform, Power BI and Dataverse
* Background of Application support
* Experience and understanding of ITIL service management (incidents, requests, change management, problem management), ideally with experience of ServiceNow
* Excellent communication skills (verbal and written) and the ability to liaise with various areas of the business and effectively communicate with stakeholders at all levels
* Ability and confidence to prepare presentations and reports
* Experience of working in an Agile way
* Ability to work on own initiative and drive tasks forward to completion
* Ability to self-manage and prioritise workload
What You’ll Get in Return:
We are committed to recognising and rewarding hard work and offer a competitive salary and benefits package which includes (but is not limited to) the following;
* Company Pension Scheme
* Private Medical Insurance
* Group Income Protection Plan
* Group Life Assurance
* Cycle to Work Scheme
* Prosocial Events
* Electric Car Salary Sacrifice Scheme
We also believe effective training and development benefits both the individual and the organisation as a whole and contributes to the achievement of the company’s mission. We encourage all our employees to further their skills and experience via various methods of learning. If an employee elects to self-study in their own time, the company will fund the self-study materials and exam fees. Furthermore, once the exam is passed, the employee will be entitled to an incentive bonus.
If you are enthusiastic, willing to always learn and looking for a challenging but rewarding position where you work for a forward-thinking organisation who offer excellent opportunities, please send your CV to talent@prosource.it.
We welcome applications from disabled candidates, so if you have any access needs or may need adjustments in the assessment process - just let us know.
Successful candidates will be subject to background and right to work checks.
Talk to us today to explore how we can support your organisation's technology needs.
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