Job summary A fantastic opportunity has arisen for an enthusiastic and compassionate administrator to work within our community children's nursing services. The Community Children's Nursing Admin Team are currently recruiting a band 2 Assistant Administrator. You will be supporting a number of the nursing teams including community children's nursing, paediatric phlebotomy, children's diabetes, children's continence and the school aged immunisation service. We are looking for enthusiastic people to provide this administrative support. Duties will include dealing with incoming telephone calls, general office duties, data input, scanning, word processing, booking appointments and any other duties which may be necessary to ensure the smooth running of the service. You must be experienced in using Microsoft Office products, (Outlook, Word and Excel) and ideally you will have experience using Rio or similar NHS systems, however training will be provided. The post holder will be required to work 4 days a week Monday to Friday from 9am to 5pm. Please note this vacancy may close early if a high volume of applications is received, we advise you submit your application early to avoid disappointment. Main duties of the job To manage telephone queries from both health professionals and parents and provide non-clinical advice where appropriate. This will include anxious and upset parents. To book clinical appointments and send out appointment letters. To use computer technology for updating clinical records and data input. To undertake general clerical duties including photocopying, scanning, filing and other routine administrative and clerical tasks. To receive and send information using a variety of methods e.g. electronic, internal post, Telephone ensuring confidentiality and accuracy at all times About us Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff. Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve. Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people. Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance. Date posted 25 October 2024 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year pro rata Contract Permanent Working pattern Part-time, Job share, Flexible working Reference number 825-6670217-OPS Job locations Community Children's Nursing Admin Team, Coral House Longbow Close, Harlescott Lane Shrewsbury SY1 3GZ Job description Job responsibilities Please see the Job Description and Person Specification attached for further information on the role. Job description Job responsibilities Please see the Job Description and Person Specification attached for further information on the role. Person Specification Qualifications Essential GCSE's Grade C or equivalent including Maths and English Computer skills qualification or equivalent experience Experience Essential Evidence of working with computer systems Experience of data entering Knowledge and Skills Essential Good communication skills both written and verbal, including communicating with children and young people. Ability to provide information to others in a sensitive and supportive manner. Advanced keyboard skills Ability to problem solve and respond to queries. Requirements Essential Able to meet the travel requirements of the post. Person Specification Qualifications Essential GCSE's Grade C or equivalent including Maths and English Computer skills qualification or equivalent experience Experience Essential Evidence of working with computer systems Experience of data entering Knowledge and Skills Essential Good communication skills both written and verbal, including communicating with children and young people. Ability to provide information to others in a sensitive and supportive manner. Advanced keyboard skills Ability to problem solve and respond to queries. Requirements Essential Able to meet the travel requirements of the post. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Shropshire Community Health NHS Trust Address Community Children's Nursing Admin Team, Coral House Longbow Close, Harlescott Lane Shrewsbury SY1 3GZ Employer's website https://www.shropscommunityhealth.nhs.uk/ (Opens in a new tab)