Summary Working within a bustling atmosphere as part of passionate team this role as a Car Park Assistant plays a core part in providing fantastic customer service. The Hours: part-time, This role is an hourly paid, fixed term role. Wherever possible we aim to offer a consistent working pattern, but we’re looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business. We’d give you as much notice of this as possible. The Salary: £11.50 per hour Duration: Fixed Term Contract until 31 December 2025. Interview date: 7 & 11 February 2025 Potential start date: ASAP For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role. What it's like to work here Set on the edge of Exmoor, overlooking the Bristol Channel, Dunster Castle has been here for around a thousand years. These days this busy historic property welcomes around 200,000 people a year who come to enjoy its stunning setting and host of things to discover and do. For more information about our property please visit dunster-castle What you'll be doing You’ll be working outside, meeting and greeting our visitors, providing help and guidance on where to park and may be required to sell parking tickets. You'll help to keep the car park and surrounding area in good order, and provide a courteous and informative service to our visitors. You’ll also be responsible for answering queries and making sure visitors can find everything they need for their visit. When interacting with our customers, you’ll inform them of the amazing work we are doing and what their money is funding, promoting local projects or promoting our cause. As this is an outdoors role, you'll need to be comfortable working in all weather conditions. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role. Who we're looking for You’ll be: Helpful & Friendly Customer focused with a positive attitude Enthusiastic with a willingness to learn A team player, but also can work on your own initiative The package The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too. •Substantial pension scheme of up to 10% basic salary •Free entry to National Trust places for you, a guest and your children (under 18) •Rental deposit loan scheme •Season ticket loan •EV car lease scheme •Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts •Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. •Flexible working whenever possible •Employee assistance programme •Free parking at most Trust places Click here to find out more about the benefits we offer to support you.