Client Onsite Engineer Bristol | Up to £30,000 | Full-time, permanent A great opportunity for an experienced IT support professional who enjoys working directly with end users. This fully on-site role involves providing day-to-day technical support at a single client location, handling everything from walk-up queries and inductions to break-fix incidents and small project work. What you’ll be doing: Troubleshooting and resolving software and hardware issues Responding to ad-hoc walk-ins from staff with IT problems Delivering IT inductions for new starters Managing and prioritising your own queue of tickets Maintaining a strong first-time fix rate Building and maintaining good working relationships with the client Escalating issues where needed and supporting wider project work Keeping documentation accurate and up to date Supporting and mentoring 1st line colleagues where possible What we’re looking for: Previous experience in a similar support role Strong troubleshooting skills and a calm, methodical approach Good knowledge of Microsoft 365, Windows systems, and cloud technologies (e.g. Intune, Azure) Excellent communication and customer service skills Understanding of network infrastructure A proactive attitude and willingness to keep learning This is a hands-on, people-facing role, perfect for someone who enjoys variety and being part of a close-knit IT team.