About the role
To deliver a market leading customer experience achieving sales and customer service targets through a focus on outstanding customer service and execution of the agreed food & drink offer.
About you:
In our Partners, we look for those who take great pride in their work and strive for the highest standards. As a co-owner, we want you to treat where you work as your own and take great care in the service we provide to our customers.
You'll need to demonstrate your flexibility and adaptability as you understand where the needs of the shop and our customers are at different times in your day and be ready to help out your colleagues when needed.
Although task focused, customers are still your number one priority. Offering to help them where you can or finding them help if not. You'll be an ambassador for our cherished brand and make a difference to the impression they have about the John Lewis brand. Keeping them returning again and again by earning their trust and loyalty for a lifetime. All the while helping to maximise on sales and profit.
Desirable skills you'll need:
* Worked in a fast-paced customer-facing environment.
About the role:
At John Lewis, our ambition is to be the most inspiring omnichannel retailer, earning customers' trust and lifetime loyalty through unsurpassed product curation, design, quality, personal customer service and experiences.
Do you have an interest in food and flavour, and enjoy delivering a fantastic customer experience? Then a Catering Assistant position within a friendly and busy hospitality team would be an ideal job for you. So long as you're excited about a career in hospitality, we'll support you with everything you need to grow.
Our Catering Assistants work in either our customer restaurants or staff canteen,
* Offering great customer service
* Taking pride in food preparation
* Presenting dishes to produce high-quality delicious food.
* Have a flexible approach and demonstrate enthusiasm in all tasks.
* Supporting with catering related tasks, including assisting with stock replenishment and storage of deliveries
Finally there is a great reason to apply for this role because you will be able to enjoy free tasty food in the staff canteen on your working days.
Plus there is the added benefit of not working any split shifts and no late evening work, so you will be able to spend more time with your family and friends.
Previous experience isn't required and we'll provide the training you need so that you can perform at your best, everyday.
We occasionally close vacancies early if we see a high volume of applications. We'd, therefore, recommend you apply early so you don't miss out.
About The Partnership
We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us.
We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
It's important to note that some of our roles are subject to pre-employment vetting. If required, you'll find out more about vetting throughout the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
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