Join Barclays as a Service Delivery & Change Training Analyst. The role holder will be responsible for the planning, preparation and delivery of training delivered within Group Financial Crime Operations.
Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.
A good understanding of financial crime operations.
Have experience of delivering training, preferably within a financial crime or highly regulated business environment.
Experience using digital platforms to create online and interactive training materials.
You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.
To educate and upskill operational colleagues through training, coaching and knowledge transfer initiatives.
Development of training programmes, workshops and other initiatives to coach and support the knowledge transfer and skill development of the banking operational teams/colleagues.
Monitoring the effectiveness of training programmes and making recommendations for improvement.
Execution of training needs assessments and collaborating across the bank to identify gaps in knowledge and skills.
Participation in projects and initiatives to improve operational efficiency and effectiveness in relation to learning and development.
Identifying risk and issues internally within team and ability to escalate appropriately.
Maintain Barclays branding, ensuring all materials are reflective of the standards; adhering to Barclays governance, standards and policies.
They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
Escalate breaches of policies / procedure appropriately.
Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Make evaluative judgements based on the analysis of factual information, paying attention to detail.
Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.