Job Description
Role: Mobile Maintenance Operative
Location: Northampton
Monday - Friday - 9-5:30pm Occasional Saturdays
Salary: £35K
Van and Tools provided - Full Driving Licence required
I'm working with a well-known Property Management company who are on the hunt for a skilled and customer-focused Mobile Maintenance Operative to join a fast-growing PRS platform, specializing in single family homes. If you're looking for an opportunity to make an impact in a dynamic, fast-paced environment, this could be the perfect role for you.
You will need to be a hands-on, motivated professional with a passion for property maintenance and delivering top-tier customer service. You'll be working closely with Lettings Consultants and the Property Management Team to ensure an exceptional tenant experience across multiple developments within a 50-mile radius of Northampton. Regular travel between sites will be required.
Key Responsibilities:
1. Carry out a variety of maintenance tasks, including basic plumbing, electrical work, carpentry, lock changes, painting, and troubleshooting appliance issues.
2. Inspect properties and communal areas, identifying and escalating maintenance needs.
3. Ensure properties are ready for new tenancies, checking appliances and addressing any pre-tenancy issues.
4. Conduct Legionella risk assessments and oversee pre-tenancy protocols.
5. Proactively manage property upkeep through preventative measures.
6. Complete all administrative tasks promptly using company IT systems.
7. Respond swiftly to repair requests, meeting KPIs and SLAs.
8. Maintain a high standard of professionalism and respect when interacting with tenants.
9. Assist with building compliance and Health & Safety regulations.
10. Keep the company vehicle and equipment in top condition, adhering to regular maintenance schedules.
What you bring:
1. A strong trade background with experience in general maintenance tasks.
2. Ability to manage reactive maintenance efficiently.
3. Proven client-facing experience in property management, ideally in Build-to-Rent (BTR), Purpose-Built Student Accommodation (PBSA), or a leading lettings agency.
4. Experience using CRM systems and monitoring maintenance workflows.
5. Outstanding communication skills, both written and verbal.
6. Excellent organizational and prioritization skills.
7. A proactive problem-solver with a strong attention to detail.
8. A strict adherence to confidentiality with all information and data.
If you're ready to bring your expertise to a vibrant and growing business, and help maintain a portfolio of high-quality properties, we'd love to hear from you!
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