Job summary
Come and join one of the UK's largest providers ofcomplex care. We proudly employ over 4000+ people -no matter what your experience, we have jobs for everyone. We'dlike you to join us as a Registered ServiceManager at our service Loyd House in Northampton.
Main duties of the job
Were looking for a Service Manager with a passion for delivering outstanding care to our will manage and oversee the needs of the residents; provide direction and leadership to ensure effective management of the home; to manage the interactions, expectations and outcomes of funders, families and multi disciplinary teams to ensure resident needs are fully understood and met, whilst also considering overall profitability of the business. As the registered manager you will assume key accountability for the service ensuring it operates at a consistently high level. You will have overall responsibility for the recruitment and retention of your team, business planning, financial performance and overseeing quality compliance standards all so that we can deliver safe and effective care. In addition, you will review continuous improvement strategies to ensure the service is delivered efficiently and within budget. Situated near the picturesque Abington Park in Northampton, our wonderful team at Loyd House supports up to 17 adults with post-acute longer-term rehabilitation, as well as management of long-term neurological conditions such as Huntingtons disease, and end of life care when needed. ***This is a nurse qualified role - Registered Adult nurse or Registered Mental Health nurse***
About us
Active Care Group are a pioneering national provider of complex care services, delivering pathways and better outcomes for people. We have a collaborative and holistic approach to care underpinned by proven clinical and therapeutic expertise. We specialise in supporting young people and adults with complex needs to make positive progress and lead happier, more independent lives.
Job description
Job responsibilities
What you'll be working:
We're flexible, so you'll work a total hours per week.
The Service Manager will be responsible as a site leader: with overall responsibility for the management and development of the service on a 24-hour basis. The Registered Manager is responsible for the efficient deployment of resources used within the service and will be accountable for the service under the appropriate regulators & stakeholders.
What you'll be doing:
1. To work independently with responsibility for all aspects of running the service, ensuring colleagues empower the people we support
2. To lead a valued team maximising the potential of the individuals within it
3. To be responsible for budgetary management (income and expenditure)
4. To be responsible for the day-to-day housekeeping of the property including infection prevention and control the services and facilities
5. To manage and supervise the senior management team, ensuring that appropriate management arrangements are in place at all times, including out of hours on-call
6. To be responsible for ensuring that all care standards, regulatory standards, and other quality measurement criteria are met, and that all notifications to the relevant regulatory body, Safeguarding Authority or other agencies are made as required and in a timely fashion.
7. To be responsible for ensuring that robust Local Integrated Governance arrangements are in place, and that the Quality & Performance Management System is maintained to a high standard
8. To be responsible for the overall recruitment and retention; supervision/appraisal and development of all colleagues on a day-to-day basis
9. To ensure resources available over the 24-hour period, are sufficient, as regards number, qualification, training, experience, gender mix and skill mix where appropriate
10. Be responsible for attaining and maintaining full bed occupancy, through appropriate commissioner relationships, marketing and referral processing, according to company guidelines and policies
11. To ensure all people we support and colleagues are safeguarded and any concerns are raised appropriately
12. Care Notes are the responsibility of all managers, ensuring colleagues are aware of the needs of those all people we support all notes must be formulated, implemented, reviewed, and audited on a regular basis and in line with policy.
13. Ensure systems are in place to monitor and record that all staff are subject to the required employment checks including maintaining their professional registration (where appropriate) in accordance with company policy
14. Act as a role model of the company behaviours and culture and be an ambassador for ACG both internally and externally.
What you'll have:
15. Current NMC Pin registration (RN /RMN)
16. A legal right to work in the
17. Proven track record of leadership/ experience of managing teams
18. Demonstrable experience of coaching and developing colleagues
19. Experience of working in a fast paced environment
20. Experience of the health and/or care sector
21. Independent and self-motivated
22. Good understanding of the relevant regulatory framework, regulations and legislation
23. Person focused attitude
24. Excellent analytical and budgetary skills
25. Organisational skills with the ability to prioritise as appropriate
26. The ability to influence and advise at all levels
27. Strong commercial acumen
28. Good understanding of safeguarding
29. Be a forward thinking individual who is confident in their approach to internal and external parties
30. Ability to deal with problem solve in a demanding environment
31. Able to use own initiative and creativity to enhance the productivity of the home
32. We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer.
What to look forward to:
33. 25 days plus bank holidays
34. Birthday off
35. Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities
36. Active Reward App giving discounts and savings on your weekly shop
37. Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice
38. A Nest Personal Pension account
39. Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials – like going to the dentist or opticians
40. We recognise outstanding Active Behaviours via the Active Awards programme
41. Enhanced Sick & Maternity Pay benefits
42. Refer a Friend Scheme and earn yourself up to £1500 for Nurses, Therapists & Doctors, £500 all other roles, by recommending someone you know
43. ……and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group
Person Specification
Qualifications
Essential
44. Current NMC Pin registration (RN /RMN)
45. A legal right to work in the
Experience
Essential
46. Proven track record of leadership/ experience of managing teams
47. Demonstrable experience of coaching and developing colleagues
48. Experience of working in a fast paced environment
49. Experience of the health and/or care sector
50. Independent and self-motivated
51. Good understanding of the relevant regulatory framework, regulations and legislation
52. Person focused attitude
53. Excellent analytical and budgetary skills
54. Organisational skills with the ability to prioritise as appropriate
55. The ability to influence and advise at all levels
56. Strong commercial acumen
57. Good understanding of safeguarding
58. Be a forward thinking individual who is confident in their approach to internal and external parties
59. Ability to deal with problem solve in a demanding environment
60. Able to use own initiative and creativity to enhance the productivity of the home