Role: Part Time Sales Advisor
Location: Chester
Salary: £11.50 hourly rate, plus bonus and benefits
Hours of work: 12 hours per week, across 2 days (1 x weekday, 1 x Saturday)
Looking for a career as individual as you are? Where your personality is more important than your CV? Look no further, we’re on the hunt for our next Sales Advisor to join our Big Yellow family.
Who we are
Big Yellow is the UK’s favourite self-storage company. We don’t sell space here; we’re here to help with life-changing situations - whether that’s moving home or welcoming a new family member, we're here to make that transition as easy and stress-free as possible.
What you’ll be doing
When a customer visits our stores, their experience starts with you. As a Sales Advisor, you’re not just sitting at a till; you’re helping people through the biggest moments of their lives.
So think of this as a hybrid role: part customer service, part sales, and part facilities management. This is a truly unique job, and no day is exactly the same.
Here are some of the things you’ll get up to day-to-day:
* With a good understanding of our customers’ needs, you’ll help them decide what the best solution is for them.
* You’ll maximise sales at every opportunity through promoting our products and services.
* You’ll offer the highest quality of customer service in person, via email, or phone.
* Completing daily health and safety walkarounds, you’ll help to maintain the general cleanliness of the site.
* You’ll carry out general administrative tasks on our database.
Who we’re looking for
We’re ripping up the recruitment rulebook and proudly putting personality over CV credentials. Are you:
* Friendly, warm, and do you enjoy meeting people from different walks of life?
* A great listener with a genuine interest in helping people?
* Able to work well both on your own and as part of a close-knit team?
* Hungry to learn and wanting to expand your skill set?
* Good at managing your time?
What we can give to you
At Big Yellow, we’re big about our people and we make sure we look after them. Here is just a flavour of some of the perks we offer:
* Quarterly bonuses averaging around 10-12% a year of salary.
* 28 days holidays (that includes taking bank holidays into account).
* Plus an additional day off for your birthday.
* Great pension and sharesave schemes.
* Travel benefits - cycle to work scheme/free onsite parking and season ticket loans.
* Family-friendly policies such as extended maternity pay, shared parental leave, and adoption leave.
* Nurturing career support such as comprehensive induction training, development programmes, online resources, apprenticeships, workshops, and days off for volunteering.
At Big Yellow, we are dedicated to building a diverse, inclusive, and authentic workplace. We welcome applications from people from all walks of life regardless of race, gender, religion, sexual orientation, responsibilities for dependents, age, physical/mental disability, or offending background. If you require us to make any adjustments to our interview process, then please let us know.
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