I have a wonderful Luxury Hotel opportunity available in a rural part of the Highlands, this will require more than likely a full relocation of which help can be provided as can live in As a Reservationist you will be responsible for: Taking reservations enquiries and making bookings for hotel rooms and restaurants. Maximising rooms revenue through the conversion of telephone calls into sales. Working cohesively with the concierge team to maximise internal sales and enhance guest experience at every touchpoint within the hotel. Actively contribute to achieve the Room Revenue and Overall Revenue targets of the hotel and contribute with creative ideas. Ensuring reservations meet the property standards in terms of accuracy of data and guest satisfaction. Ensuring that all enquiries are answered as soon as possible, ideally within the same day of being received by phone or email and no later than 24 hours. Ensuring that pre-arrival checks are carried out as per the operating procedures. Having complete knowledge of facilities, room rates, promotions, and hours of operation so that you can positively approach bedroom, guest activities/experiences, and F&B outlet sales opportunities. Proven experience from within a similar luxury 5-star hospitality environment is idea. Strong communication, and organisation skills very desirable. Experience in training, coaching and mentoring others. The ability to work under pressure. A passion and ambition to deliver exceptional experiences. To discuss the role in more detail please forward a fully updated CV. Salary package up to 29k inc trunc. AMRT1_UKCT